Service Advisor – Crash Repair

Scania Group

. Collect and document information about vehicles brought in for repair and claim details .

Posted 10/22/2026full-timeBudapest • HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing repair orders, coordinating with customers and insurance companies, and ensuring compliance with claims-handling processes. Proficient in vehicle mechanics and claims documentation, with strong organizational and communication skills.

Highest-signal resume keywords

Experience In Insurance Claims HandlingBasic Knowledge Of Vehicle MechanicsUser-Level MS Office SkillsEffective Time ManagementCategory B Driving Licence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims DocumentationRepair Order ManagementVehicle Damage Estimating SystemsDamage AssessmentWorkshop Organisation

Soft Skills

Good Organisational SkillsConfident CommunicationAbility To Work IndependentlyCourteous InteractionAbility To Meet Deadlines

Industry Keywords

Technical Service EnvironmentInsurance EnvironmentClaims Handling ProcessesMulti-Shift ScheduleRepair Invoices

About the role

Key responsibilities & impact

Collect and document information about vehicles brought in for repair and claim details
Coordinate with customers, insurance companies and service colleagues
Open and manage repair orders and organise workshop requirements
Monitor repair progress and inform customers about key steps and changes
Check claims documentation and repair invoices and submit them to insurance companies
Track invoice payments and follow up as needed
Coordinate and administer handover of repaired vehicles to customers
Contribute to improving claims-handling processes and ensuring compliance with relevant requirements

Requirements

What you’ll need

At least secondary education
Experience in a technical, service or insurance environment
Basic knowledge of vehicle mechanics
User-level MS Office skills
Accuracy, ability to work independently and good organisational skills
Effective time management and ability to meet deadlines
Confident and courteous communication with customers and business partners
Category B driving licence
Experience in insurance claims handling, damage assessment or service advisory work is an advantage
Familiarity with vehicle damage estimating systems is beneficial
Ability to work a multi-shift schedule

Benefits

Comp & perks

Competitive base salary and performance-based bonus
Commuting cost reimbursement
Sports allowance
Support for back-to-school expenses, childbirth and funeral costs
Employee referral bonus
Long-service award after 5 years of employment
Opportunity to visit a Scania factory in Sweden through the loyalty programme
Stable international company and modern working environment
Long-term professional development and career opportunities