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Scania Group

Technical Consultant

Scania Group

. Schedule maintenance and repair services for the workshop by phone or WhatsApp .

Posted 10/9/2026full-timeTubarão • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and planning skills to effectively schedule maintenance and repair services while managing customer interactions and negotiations. Proficient in handling service opportunities and maintaining accurate customer records.

Highest-signal resume keywords
Bachelor's DegreeStrong Communication SkillsInterpersonal SkillsOrganization and PlanningNegotiation Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Service SchedulingWork Order ManagementCustomer Record UpdatingEstimate PreparationTechnical Service Identification
Soft Skills
Interpersonal SkillsCommunication SkillsSense of Urgency
Tools & Technologies
WhatsAppScania Assistance
Industry Keywords
Maintenance ServicesRepair ServicesCustomer ProspectingPreventive MaintenanceWarranty Work

About the role

Key responsibilities & impact
  • Schedule maintenance and repair services for the workshop by phone or WhatsApp
  • Prospect for service opportunities, ensuring a steady flow of work for the workshop
  • Welcome customers at the workshop
  • Open work orders, request credit authorization, and update customer records
  • Review the vehicle’s service history, including preventive maintenance, repairs, and warranty work
  • Negotiate prices and deadlines
  • Identify technical and safety services and campaigns
  • Prepare estimates
  • Schedule services and conduct customer prospecting
  • Lead negotiations using technical and commercial arguments
  • Handle Scania Assistance (roadside assistance), managing the process from opening the work order and negotiating through to issuing the invoice

Requirements

What you’ll need
  • Completed bachelor’s degree
  • Strong communication and interpersonal skills
  • Organization, planning, and a sense of urgency

Benefits

Comp & perks
  • Unimed health insurance, extended to eligible dependents
  • On-site meals
  • Food allowance
  • Transportation allowance
  • Parking
  • Life insurance
  • Discount on the purchase of Volkswagen vehicles