Senior Collections Analyst

ScanSource Brasil

. Manage a portfolio of delinquent customers, including critical cases and top delinquent accounts .

Posted 9/21/2026full-timeCuritiba • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing delinquent customer portfolios, developing recovery strategies, and ensuring compliance with credit policies. Proficient in data-driven decision-making and collaboration with cross-functional teams to enhance collections processes.

Highest-signal resume keywords

Collections ManagementCredit Recovery ExperienceProject Development and TrackingMicrosoft Excel ProficiencyBusiness Intelligence (Power BI)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections Strategy AutomationCredit Policy KnowledgeAllowance for Doubtful Accounts (PDD)Write-Off ProcessesNegotiation Skills

Soft Skills

CollaborationProactive Problem Solving

Tools & Technologies

CobmaisProtheus

Industry Keywords

Credit RisksPerformance Indicators (KPIs)Continuous ImprovementData-Driven Collections

About the role

Key responsibilities & impact

Manage a portfolio of delinquent customers, including critical cases and top delinquent accounts
Conduct structured negotiations, defining recovery strategies and payment plans
Proactively identify credit risks and opportunities to improve collections
Monitor performance indicators (KPIs) and propose actions to improve results
Collaborate with internal teams (Sales, Credit, and Finance) and external partners (collection agencies)
Ensure compliance with collections, allowance for doubtful accounts (PDD), and write-off policies
Actively participate in continuous improvement, automation, and data-driven collections projects
Prepare management analyses and reports for local and global leadership

Requirements

What you’ll need

Experience in collections, credit, or credit recovery
Experience developing and tracking projects, including integrations, improvements to collections support processes, reconciliation, modeling, and collections strategy automation
Knowledge of Cobmais (portfolio, collections strategies, collection agencies, and dynamic report configuration) and Protheus
Knowledge of credit policies, allowance for doubtful accounts (PDD), and write-off processes
Proficiency in Microsoft Office, especially Excel
Knowledge of Business Intelligence (Power BI)

Benefits

Comp & perks

Meal and/or food allowance
Transportation allowance or parking assistance
National health and dental insurance
Gym membership
Life insurance
Profit-sharing program, based on achievement of targets
Birthday month day off
Support for a government program focused on maternity and paternity leave
Maternity and paternity kits
Employee referral program
Pet benefits
Internal career opportunities at a multinational company