ILS Field Service Technician

Schaeffler

. Deliver Industrial Lifetime Solutions (ILS) services to customers in the Italian sales area .

Posted 10/27/2026full-timeMomo • ItalyMid-LevelSenior💰 €38,000 - €45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering Industrial Lifetime Solutions (ILS) services, with a strong focus on condition monitoring and predictive maintenance across various industries. Proficient in technical consultations, customer needs assessment, and solution proposal development, while effectively communicating findings in both Italian and English.

Highest-signal resume keywords

Condition MonitoringPredictive MaintenanceTechnical ConsultationFluent Italian and EnglishISO 18436-2 Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Service DeliverySolution Proposal DevelopmentBorescope InspectionTroubleshootingBalancingAdvanced Condition-Monitoring MethodsMotion AmplificationThermographyLube Oil AnalysisUltrasonics

Soft Skills

Strong Communication SkillsCustomer Needs IdentificationProblem Solving

Tools & Technologies

SmartCheckProLinkOPTIMESmart LubricatorsOPTIME E-CMSmart Maintenance Tools

Certifications & Qualifications

ISO 18436-2 Category I Certification

Industry Keywords

Oil & GasCementRaw MaterialsFood & BeverageChemicalsMarinePulp & PaperMining

About the role

Key responsibilities & impact

Deliver Industrial Lifetime Solutions (ILS) services to customers in the Italian sales area
Conduct technical service visits and consultations to understand customer needs and identify improvement opportunities
Deliver expert services across industries including Oil & Gas, Cement, Raw Materials, Food & Beverage, Chemicals, Marine, Pulp & Paper, and Mining
Apply the Schaeffler Lifetime Solutions portfolio, including SmartCheck, ProLink, OPTIME, Smart Lubricators, OPTIME E-CM, lubricants, and Smart Maintenance Tools
Handle service tickets, remote monitoring, and on-site installations, troubleshooting, borescope inspections, and balancing
Prepare customer reports when required
Develop solution proposals and bills of materials for quotations
Support customer-farming activities with ILS Sales colleagues
Translate customer challenges into ILS solution opportunities
Identify and document upsell and cross-sell opportunities
Hand over qualified leads to Sales with technical input as required
Provide expert services in other countries occasionally and perform tasks assigned by the line manager

Requirements

What you’ll need

Degree in a technical discipline or equivalent
Beneficial: ISO 18436-2 Category I certification or higher
Background in solving engineering problems, with experience or knowledge in condition monitoring / predictive maintenance
Strong communication skills, including the ability to explain findings and recommendations clearly to different customer audiences
Ability to identify customers’ pain points and needs for further solutions
Fluent spoken and written Italian and English
Willingness to travel extensively (>70%)
Beneficial: More than two years of sector- and application-specific knowledge in the listed industries
Beneficial: More than two years of experience in a maintenance or reliability department
Optional: Skills in advanced condition-monitoring methods, such as Motion Amplification, thermography, lube oil analysis, ultrasonics, acoustic emission, or rotor dynamics

Benefits

Comp & perks

Exciting assignments
Outstanding development opportunities
Equal employment opportunities and consideration without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law