Quality Assurance Intern

Schaeffler

. Manage customer complaints and repairs .

Posted 10/21/2026internshipSofia • BulgariaEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality control processes, including root cause analysis, corrective actions, and inspection procedures. Proficient in analyzing customer complaints and serial production defects while ensuring compliance with quality and safety standards.

Highest-signal resume keywords

Root Cause AnalysisQuality Control ProcessesInspection and Test ProceduresCalibration of Measurement EquipmentCustomer Complaint Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ControlData AnalysisDefect AnalysisMeasurement TechniquesStatistical AnalysisReport PreparationSpecification ReadingCorrective Actions TrackingProblem SolvingProcess Improvement

Soft Skills

CommunicationTeam CollaborationProblem-Solving

Industry Keywords

Quality StandardsSafety StandardsCalibrationInspection ReportsProduction Defects

About the role

Key responsibilities & impact

Manage customer complaints and repairs
Participate in analysis and rework of customer complaints and repairs
Participate in root cause analysis and problem-solving meetings
Identify possible areas for improving quality control processes
Track corrective and preventive actions
Manage serial production defects
Participate in analysis and rework of serial production defects
Check, test, and measure materials and products according to quality and safety standards
Participate in analysis of defective materials from serial production
Read drawings, data, manuals, and other materials to determine specifications, inspection and test procedures, adjustment methods, formulas, and necessary measuring instruments
Prepare and maintain inspection and test reports
Participate in measurement-equipment calibration and prepare related certificates and statistical analyses
Maintain associated registers and communicate with external laboratories
Use only calibrated measurements
Inform managers or staff about materials outside specification
Ensure production is not hindered by quality testing procedures

Requirements

What you’ll need

Education: High School Degree, University degree in Engineering or suitable degree for quality
Ability to analyze and rework customer complaints and repairs
Participation in root cause analysis and problem-solving meetings
Ability to identify areas for improving quality control processes
Ability to track corrective and preventive actions
Ability to analyze and rework serial production defects
Ability to check, test, or measure materials and products according to quality and safety standards
Ability to analyze defect materials from serial production
Ability to read drawings, data, manuals, or other materials to determine specifications, inspection and test procedures, adjustment methods, formulas, or necessary measuring instruments
Ability to prepare and maintain inspection or test reports
Ability to participate in calibration of measurement equipment and prepare activity-related certificates and statistical analyses
Ability to maintain associated registers and communicate with external laboratories
Work only with calibrated measurements
Ability to inform managers or staff of materials outside specification
Ability to ensure production is not hindered by quality testing procedures

Benefits

Comp & perks

Development opportunities
Outstanding development opportunities
Equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law