Service Partner Manager

Schaeffler

. Develop and grow the Industrial Lifetime Solutions service partner network across North America .

Posted 9/18/2026full-timeFort Mill • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner management and strategic account management within industrial environments, with a strong focus on maintenance and reliability programs. Proficient in analyzing market trends and delivering training programs to enhance partner and customer engagement.

Highest-signal resume keywords

Partner ManagementStrategic Account ManagementMaintenance and Reliability ProgramsCRM ProficiencyAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance and Reliability ProgramsCondition MonitoringPredictive MaintenanceAsset Performance ManagementStrategic Account ManagementService SalesMarket AnalysisTraining Program DevelopmentAttention to DetailCustomer Feedback Analysis

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsCollaborationKnowledge Sharing

Tools & Technologies

Microsoft OfficeSalesforceCRM Systems

Certifications & Qualifications

Bachelor Degree or Equivalent Work Experience

Industry Keywords

Industrial Lifetime SolutionsRevenue GrowthCustomer SatisfactionCross-Functional TeamsGeographically Diverse Teams

About the role

Key responsibilities & impact

Develop and grow the Industrial Lifetime Solutions service partner network across North America
Identify, evaluate, and onboard qualified service partners based on commercial and technical capabilities and strategic fit
Manage partner relationships to drive long-term collaboration, revenue growth, and customer satisfaction
Support regional Industrial Lifetime Solutions sales teams with partner engagement and go-to-market strategies
Analyze market trends and report on technologies, customers, and competitors
Lead customer and cross-functional meetings and provide clear project and business updates
Develop and deliver training programs and supporting materials for sales teams, partners, and customers
Capture customer and market feedback to support product and service improvements
Maintain accurate partner, customer, and opportunity records in CRM systems
Travel up to 50% as business needs require

Requirements

What you’ll need

Bachelor degree or equivalent work experience
Fluent in English, with outstanding verbal and written communication capabilities
Knowledge and practical experience in maintenance and reliability programs, condition monitoring, predictive maintenance, or asset performance management solutions
Experience in strategic account management, partner management, or service sales within an industrial environment
Strong understanding of key industrial sectors and their maintenance, reliability, and operational performance requirements
Ability to work independently and collaborate within cross-functional and geographically diverse teams
Strong analytical and problem-solving skills with a high level of attention to detail
Excellent interpersonal, verbal, and written communication skills
Passion for knowledge sharing and continuous learning
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word
Experience using CRM platforms, preferably Salesforce
Ability to build and maintain strong relationships with service partners, customers, and internal stakeholders to drive business growth and customer success

Benefits

Comp & perks

Comprehensive healthcare coverage, including medical, dental, and vision insurance plans
Competitive 401(k) matching contributions of up to 6%
Tuition reimbursement
Skill development workshops
Ongoing learning and development programs
Wellness programs and resources supporting physical, mental, and emotional health