API Advocate

SchemeServe

. Champion the company’s APIs and explain what customers and third-party engineers can build .

Posted 10/30/2026full-timeRemote • United KingdomMid-LevelSenior💰 £30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates a strong understanding of APIs, including REST, JSON, and HTTP, while effectively communicating technical concepts to customers and integration partners. Leverages AI-assisted coding tools to enhance API integration and improve customer experiences.

Highest-signal resume keywords

API IntegrationRESTJSONAI Coding ToolsCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API UnderstandingSoftware IntegrationTroubleshootingTechnical Problem SolvingDocumentation Creation

Soft Skills

Communication SkillsEnthusiasmCuriosityCustomer-Facing SkillsCollaboration

Tools & Technologies

CursorClaude CodeChatGPTAI Coding Assistants

Industry Keywords

API CapabilitiesIntegration ChallengesTechnical DiscussionsCustomer FeedbackAI-Assisted Development

About the role

Key responsibilities & impact

Champion the company’s APIs and explain what customers and third-party engineers can build
Demonstrate integrations and share examples that make complex technical concepts accessible
Explore AI-assisted development to simplify API integration
Speak with customers and integration partners about their challenges, ideas, and frustrations
Work with internal engineering teams to investigate and resolve integration problems
Translate customer feedback into actionable API improvements
Identify gaps between API capabilities and customer needs
Represent the customer perspective in technical discussions
Help customers progress from their first API call to a working integration
Create practical examples, tutorials, documentation, and integration guides
Use AI coding tools to prototype integrations, investigate problems, and demonstrate solutions
Identify and eliminate common integration friction
Improve the experience of discovering, understanding, and using the APIs
Experiment with AI, LLMs, coding agents, APIs, vibe coding, and emerging engineering tools
Share discoveries, experiments, and ideas with customers and colleagues
Help shape how AI changes customer interaction with the company’s technology
Build relationships between customers, the support team, and engineering teams

Requirements

What you’ll need

Understanding of APIs and concepts including REST, JSON, HTTP, authentication, and software integrations
Hands-on experience working with APIs and integrations
Experience troubleshooting technical issues
Confidence using AI-assisted coding tools to explore, build, and test practical solutions
Experience supporting customers with technical challenges
Ability to explain technical concepts clearly
Ability to work with Engineering to find solutions
Enthusiasm for tools such as Cursor, Claude Code, ChatGPT, and other AI coding assistants
Curiosity, communication skills, enthusiasm, and ability to get things done
Blend of technical ability, customer-facing communication skills, and enthusiasm for helping people use technology
No particular qualification or traditional career path required

Benefits

Comp & perks

Twice-yearly in-person Team Retreats
Books, mentoring, and professional development opportunities
Flexible working
Paid days to volunteer for causes you care about
Friendly and supportive team
Relaxed but ambitious company culture