Centralized Referrals Coordinator

Schweiger Dermatology Group

. Watch and work the central referral queue (fax, e-referral and portal) every day, aiming to reach new referrals within one business day .

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $21 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical scheduling and referral coordination, with a strong focus on patient access, insurance verification, and compliance with HIPAA and OSHA standards. Proficient in managing referral queues and utilizing EHR systems like ModMed to ensure efficient patient-provider matching and scheduling.

Highest-signal resume keywords

Medical Scheduling ExperienceInsurance Verification KnowledgeEHR System ProficiencyBilingual (English/Spanish)HIPAA & OSHA Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral CoordinationInsurance Eligibility CheckingPrior Authorization KnowledgeMedical TerminologyReferral TrackingScheduling Conflicts ResolutionMetrics ManagementPatient CommunicationFollow-Up ManagementAppointment Booking

Soft Skills

Strong Phone PresenceHighly OrganizedPatient-First Approach

Tools & Technologies

ModMedEHR SystemsPractice Management Systems

Industry Keywords

HealthcarePatient AccessReferral ManagementClinical DocumentationCapacity Management

About the role

Key responsibilities & impact

Watch and work the central referral queue (fax, e-referral and portal) every day, aiming to reach new referrals within one business day
Review referrals for demographics, insurance, diagnosis or reason for referral, urgency and required clinical documents
Check insurance eligibility and flag authorization or plan problems before booking
Contact patients by phone and text to schedule, following up until referrals are booked or closed
Match patients to the right provider, specialty, location and appointment type
Fast-track urgent referrals under established protocols
Confirm scheduling or report unreachable patients to referring provider offices
Maintain accurate, real-time referral status in ModMed and related tracking tools
Track and report referral volume, contact time, booking time, conversion rate and lost-referral reasons
Work with office managers, the Patient Support Center and clinical staff to resolve scheduling conflicts and capacity gaps
Identify recurring referral and capacity problems and raise them
Perform other duties as assigned
Attend occasional in-person team meetings or events as required

Requirements

What you’ll need

High school diploma or equivalent required
Associate's degree preferred
2+ years in medical scheduling, patient access, referral coordination or a similar healthcare role
Working knowledge of insurance verification, prior authorizations and medical terminology
Experience with an EHR or practice management system; ModMed experience is a plus
Strong phone presence and a patient-first approach
Highly organized and able to manage a large queue without dropping follow-ups
Comfortable working against defined metrics and turnaround times
Bilingual (English/Spanish) preferred
Working knowledge of HIPAA & OSHA compliance

Benefits

Comp & perks

Positive work environment with the tools you need to do your job and grow
Medical (Virtual Care included)
HSA/FSA
Dental
Vision
401K after 30 days of employment
Company Sponsored Short Term Disability (Only applicable for non-California employee)
Pre-tax savings available for public transit commuters
Birthday as an additional personal holiday
Employee discounts on Schweiger skin care products & cosmetic services