Lead Patient Coordinator

Schweiger Dermatology Group

. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, providers, PCs, and MAs .

Posted 10/13/2026full-timeHamburg • New York • United StatesSenior💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing front office operations within a dermatology setting, ensuring compliance with CLIA, OSHA, and HIPAA regulations while providing exceptional patient care and support. Proficient in training staff, overseeing scheduling, and maintaining accurate medical records and data entry.

Highest-signal resume keywords

Healthcare ExperienceDermatology ExperienceEMR Software ProficiencyPatient Scheduling SystemsCLIA, OSHA, HIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMedical Record ManagementSchedulingSuperbill EntryOffice Equipment Maintenance

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsCritical ThinkingProblem Resolution

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookEMR Software

Industry Keywords

Patient CareCustomer ServiceHealthcare OperationsFront Office ManagementConfidentiality

About the role

Key responsibilities & impact

Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients, providers, PCs, and MAs
Lead by example and maintain office presence and professionalism
Assist the General Manager with finding coverage for necessary shifts
Train and supervise all front office staff
Check beginning and end of day checklists and conduct weekly meetings with PCs
Provide weekly feedback to the General Manager on employee progress and retraining needs
Oversee scheduling, cancellations, confirmations, and superbill entry
Notify, document, and advise the General Manager of personnel and patient complaints or issues
Maintain a neat and orderly work area
Maintain office equipment and office supply inventory and follow bi-weekly ordering protocol
Oversee creation of new medical records and collection of insurance cards, referrals, and demographic information
Ensure accurate data entry into the system
Maintain confidentiality of patient and employee information
Enforce CLIA, OSHA, and HIPAA regulations
Audit PC checklists and ensure closing duties are performed correctly
Oversee appropriate locking of cash deposits
Maintain thorough knowledge of all procedures performed at the offices
Perform other duties as assigned

Requirements

What you’ll need

Previous healthcare experience is required
Dermatology experience is required
2 - 3 years of experience working in a dermatology/medical environment preferred
Experience using EMR software and patient scheduling systems preferred
Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook
Strong communication, interpersonal, and organizational skills
Excellent patient relation and customer services skills
Must be professional, reliable, and dedicated employee
Must have strong critical thinking, problem resolution skills and be a great multitasker
Open availability to work during weekdays and weekends
Availability Monday through Friday with rotating Saturdays within operating hours of 7a-7:30p
Must exude a strong understanding of and enforce CLIA, OSHA and HIPAA regulations

Benefits

Comp & perks

Medical (Virtual Care included)
HSA/FSA
Dental
Vision
401K after 30 days of employment
Company Sponsored Short Term Disability (Only applicable for non-California employee)
Pre-tax savings available for public transit commuters
Birthday as an additional personal holiday
Employee discounts on Schweiger skin care products & cosmetic services