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Country Manager
SCOPE Eyecare & Healthcare. Own the US business plan, annual budget and P&L, delivering revenue, gross margin, operating profit and cash targets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading US business operations with a strong focus on P&L management, sales leadership, and regulatory compliance. Proven ability to drive growth strategies, manage cross-functional teams, and adapt global strategies to local markets.
Highest-signal resume keywords
P&L ManagementSales LeadershipUS Regulatory ComplianceSupply Chain ManagementBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementSales Strategy DevelopmentContract NegotiationMarket AnalysisFDA ComplianceInventory ManagementData ReportingPerformance ReviewE-commerce ManagementQuality Assurance
Soft Skills
Clear CommunicationEmotional IntelligenceProblem-SolvingLeadershipTeam Building
Tools & Technologies
CRM SystemsDigital ToolsAI ApplicationsE-commerce PlatformsSupply Chain Software
Certifications & Qualifications
MBABusiness Qualification
Industry Keywords
Consumer HealthcareOTCPharmaceuticalMedical DeviceEyecareRetail ComplianceOptometryPharmacy ExperienceNational Accounts3PL Logistics
About the role
Key responsibilities & impact- Own the US business plan, annual budget and P&L, delivering revenue, gross margin, operating profit and cash targets
- Translate Scope’s group strategy into a three-year US growth strategy, annual operating plan and capability roadmap
- Lead monthly business reviews, rolling forecasts and annual planning with Group Finance
- Oversee governance of the US legal entity, including contracts, insurance, risk management and US employment and commercial law compliance
- Set priorities and allocate resources across the US business
- Lead the Head of Sales and national field sales organisation
- Shape field coverage, territory design and call strategy
- Own the US sales incentive plan with People & Culture and Finance
- Drive sales effectiveness through CRM discipline, KPIs, field coaching and performance reviews
- Support professional education and engagement with optometrists and ophthalmologists
- Lead key accounts across eye care and retail channels
- Build joint business plans with strategic accounts and own trade terms, contract negotiations and trade spend
- Manage wholesaler and distributor relationships
- Own Amazon and e-commerce performance, marketplace health, pricing integrity, reviews, content and brand protection
- Adapt global brand strategy to US customers, channels and consumers
- Manage the US marketing budget and return on investment
- Lead US product launches from readiness through activation and post-launch review
- Ensure promotional materials and claims complete medical, regulatory and legal review
- Build relationships with key opinion leaders and professional bodies
- Support clinical evidence, professional education and medical information activity
- Ensure adverse event and product complaint reporting is handled correctly
- Coordinate US quality and regulatory operations with group teams
- Ensure FDA compliance for OTC drugs, medical devices and dietary supplements
- Lead responses to recalls, FDA inspections, warning letters and other compliance issues
- Oversee US supply chain, demand planning, S&OP, inventory and product availability
- Manage 3PL and warehousing partners, inbound logistics, import, customs and outbound distribution
- Lead customer service and order-to-cash, including orders, returns, deductions, chargebacks and credit control
- Drive service, cost and working-capital improvements
- Build and lead a high-performing US leadership team
- Shape organisation design, hiring, objectives, accountability, development and succession planning
- Build engagement, retention and organisational resilience while ensuring HR practices meet US employment law
- Bring US customer and market insights into Scope’s product pipeline
- Run the business using data, reporting and forecasting
- Champion AI, digital tools and automation
- Represent Scope with industry bodies and maintain close US-Ireland collaboration
Requirements
What you’ll need- MBA or equivalent business qualification required
- Extensive senior general management experience, typically acquired over many years of affiliate or business-unit leadership experience in consumer healthcare, OTC, pharmaceutical, medical device or eyecare
- Proven experience leading a US affiliate, subsidiary or business unit of an international company, ideally with a European headquarters
- Strong commercial background, mainly in sales leadership, with full P&L and budget ownership
- Extensive US pharmacy and mass retail experience, including national accounts such as CVS, Walgreens, Walmart, Kroger and Target
- Deep understanding of US retail, including category reviews, planograms, trade spend, promotions, deductions and retailer compliance
- Strong eye care experience and credibility among optometrists, ophthalmologists and eye care practices
- Experience growing business with optical retail chains, buying groups and practice networks across OD/MDs
- Track record leading and developing a national field sales organisation, including sales managers
- Hands-on experience with US quality and regulatory matters, including FDA inspections, recalls or warning letters
- Experience overseeing supply chain, 3PL warehousing, logistics and customer service operations
- Experience with smaller fast-growing companies and larger organisations, US product launches, Amazon and e-commerce, and wholesaler relationships is desirable
- Strong business acumen, financial literacy, commercial judgement and negotiation skills
- Clear, confident communication and comfort presenting to a leadership board
- High emotional intelligence and ability to build trust
- Calm under pressure with a problem-solving, solution-focused mindset and strong planning skills
- Progressive, curious and an early practical adopter of AI and digital tools
- Visible, hands-on leadership style
- Authorised to work in the United States
- Willingness to travel regularly across the US and to Ireland
- Degree in a science or life science discipline is desirable, not required
Benefits
Comp & perks- Equal employment opportunities and protection from discrimination and harassment
- Regular travel across the United States and to Ireland is supported as part of the role