Senior Account Manager – Cloud ERP, AI Experienced

Scopevisio AG

. Build and maintain C-level relationships with top-tier customers (A and B account portfolios) .

Posted 11/10/2026full-timeRemote • GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining C-level relationships, conducting Quarterly Business Reviews, and developing strategic expansion plans with measurable targets. Proficient in identifying customer needs and risks while ensuring long-term growth through effective collaboration and knowledge sharing.

Highest-signal resume keywords

B2B Software Sales ExperienceComplex NegotiationsBusiness Process KnowledgeCustomer Relationship ManagementAI Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentQuarterly Business ReviewsAccount ManagementRisk ManagementAdoption Metrics Monitoring

Soft Skills

Collaborative MindsetAmbitious Team PlayerContinuous Knowledge Sharing

Tools & Technologies

CRM Software

Certifications & Qualifications

Degree in Business AdministrationDegree in Business Information Systems

Industry Keywords

Consulting FirmsIT Service ProvidersSoftware Companies

About the role

Key responsibilities & impact

Build and maintain C-level relationships with top-tier customers (A and B account portfolios)
Conduct regular Quarterly Business Reviews (QBRs) to discuss success metrics and expansion opportunities
Develop joint 12-month roadmaps with customers
Identify customer issues at an early stage and escalate them quickly to Product or Support to prevent churn
Systematically identify adoption gaps and opportunities for additional modules
Develop and execute personalized expansion plans with quantified ARR targets for each account
Coordinate with Presales on technical demos and implementation planning
Monitor product health scores and adoption metrics
Proactively intervene when risk indicators emerge
Document customer goals and ROI realization in the CRM
Secure long-term growth rather than focusing on short-term transactions

Requirements

What you’ll need

At least 5 years of sales experience with B2B software, preferably business software
Expertise in complex negotiations with larger customers
Knowledge of business processes in consulting firms, IT service providers, or software companies
Ambitious team player with a collaborative mindset
Enthusiasm for continuous knowledge sharing in a dynamic environment
Degree in Business Administration, Business Information Systems, or a comparable professional qualification
Relevant AI experience in line with the role
Application including a cover letter, résumé, and relevant certificates or references

Benefits

Comp & perks

Attractive, performance-based compensation (equity participation program planned)
Corporate fitness program
Corporate Benefits employee discount portal
Coaching and professional support from managers and executive leadership
Cloud-based mobile work and virtual meetings
Opportunities for personal development and career advancement
Great employee events
Professional onboarding
Career development opportunities
Flexible mobile working