Scopevisio AG

Account Manager

• Build and maintain C-level relationships with top-tier customers in the A and B customer portfolio
• Conduct regular business reviews (QBRs) to discuss success metrics and expansion opportunities
• Create joint 12-month roadmaps with customers
• Identify customer issues at an early stage and promptly escalate them to Product and Support to prevent churn
• Systematically identify usage gaps and additional modules for cross-selling and upselling
• Develop and execute personalized expansion plans with quantified ARR growth targets for each account
• Coordinate with Presales on technical demos and implementation planning
• Increase Net Revenue Retention through systematic upselling
• Monitor product health scores and adoption metrics for each customer
• Proactively intervene when risk indicators arise
• Document customer goals and ROI realization in the CRM
• Secure long-term growth rather than pursuing short-term transactions

Explore Senior Account Manager – Cloud ERP, AI Experience at Scopevisio AG. Review requirements and application details.