VP, Operations Officer

SCP Health

. Build and maintain consensus, alignment, and focus on priorities and objectives across service delivery teams.

Posted 10/6/2026full-timeRemote • United StatesLead💰 $123,880 - $183,376 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in healthcare delivery, with a focus on building high-performance workplace cultures and achieving operational excellence. Proven ability to develop collaborative relationships and drive strategic initiatives that enhance client value and practice productivity.

Highest-signal resume keywords

Leadership And ManagementHealthcare AdministrationP&L ResponsibilityClient Relationship ManagementPractice Productivity Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare DeliveryPractice Management ServicesRevenue And Expense ManagementPerformance MeasurementEHealth Solutions Deployment

Soft Skills

Effective CommunicationOrganizational SkillsAccountabilityJudgment In Complex SituationsRelationship Building

Industry Keywords

Multi-Site Medical PracticesValue-Based ServicesClient Service TeamsCompliance With Legal StandardsHealthcare Experience

About the role

Key responsibilities & impact

Build and maintain consensus, alignment, and focus on priorities and objectives across service delivery teams.
Deliver timely, thorough, consistent, clear, and effective communication to internal stakeholders, employees, providers, medical directors, and client representatives.
Provide direction, guidance, and influence over designated field operations personnel.
Build and lead a high-performance workplace culture supporting employee satisfaction, retention, and productivity.
Ensure delivery of practice management services consistent with contractual obligations.
Establish and execute shared goals and strategic priorities with client service teams, Staffing Operations, Value-based Services, and Central Office departments.
Develop and maintain collaborative relationships with key client representatives and industry leaders.
Oversee practice productivity improvement initiatives.
Direct and lead new-client onboarding.
Collaborate with Physician leadership and department representatives on training, mentorship, and leadership development programs for practice Medical Directors.
Contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes.
Achieve revenue, expense, and margin targets within budget constraints.
Coordinate significant issues, opportunities, threats, and initiatives across co-located SCP EM, HM, and ICU practices.
Ensure practices have the necessary resources, priorities, and action plans to influence client value perceptions.
Identify, lead, and deploy new eHealth solutions with ROI measurement.
Contribute to growth strategy development and sales target identification and pursuit.
Ensure appropriate use of Company technology resources and integrity of Group data.
Ensure compliance with legal and regulatory standards.
Monitor performance measures including gross margin, expenses, cost per RVU, client satisfaction, contract retention, provider coverage, receivables, medical records, patient satisfaction, and value-based services.

Requirements

What you’ll need

Strong and effective leadership and management capabilities.
Highly efficient and organized.
Excellent verbal and written communication skills.
Consistently accountable, responsible, and responsive.
Able to set priorities and demonstrate sound judgment in handling complex situations.
Comfortable and effective in building highly trusted working relationships at all levels and with clinicians.
Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience.
Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space and/or executive-level responsibility over the operation of multi-site, multi-specialty medical practices.
Previous clinical or healthcare experience is a plus.
Prior extensive responsibility over a P&L in a patient care related business is preferred.
Travel expected for company and departmental meetings, training, events, and conferences, sometimes requiring overnight stays.

Benefits

Comp & perks

Strong track record of providing excellent work/life balance.
Comprehensive benefits package and competitive compensation.
Inclusive culture of belonging and empowerment through core values of collaboration, courage, agility, and respect.
Medical, dental, and vision insurance.
401(k) plan with a company match.
Paid time off and holidays.
Professional development support.
Employee wellness resources.