SCP Health

Project Manager

• Standardize deliverables, project management approach, and internal SOWs for all projects
• Implement project standards to improve Revenue Cycle Services resource efficiency
• Define project best practices and processes to ensure important activities affecting expectations and quality are not omitted
• Ensure project assumptions and constraints, including deadlines, resources, technology, and technological advances, are met
• Present project alternatives and implications for budget and schedule to manage expectations
• Ensure Revenue Cycle Services and SCP Health resources accurately document time allocation to projects, particularly capitalized projects
• Manage all phases of Revenue Cycle Services projects and programs
• Create and assist with project plans and internal scope of work proposals
• Execute process improvement projects
• Manage implementation of technology solutions to meet or exceed project goals
• Manage customer projects to meet deadlines, budget, resource, expectation, and specification requirements
• Coordinate and report projects to executive project sponsors
• Provide weekly updates to the Director, RCS Project Management Office
• Provide executive-level reports in RCS PMO Steering Committee meetings
• Manage multiple projects and coordinate communications across staff, leadership, SCP Health, RCS, and external vendors
• Escalate project risks or issues to the Director, RCS Project Management Office
• Perform other assigned duties

Project Manager II

Operations

• Provide regional oversight, coaching, and performance management for Anesthesia Operations Managers across assigned facility sites.
• Set expectations and standardize operational execution.
• Serve as the escalation point for issues requiring regional authority, cross-site coordination, or executive involvement.
• Own regional staffing and coverage strategy, including call/after-hours coverage, premium shift and locum utilization, and annual minimum/shift-hour compliance.
• Partner with Medical Directors/Chiefs and CRNA/CAA leadership to align anesthesia coverage with clinical needs and site requirements.
• Lead growth strategy discussions with hospital and health system leadership regarding procedural service expansion, new sites, and anesthesia resource planning.
• Develop and monitor regional performance metrics and dashboards; report trends, risks, and opportunities to Anesthesia Service Line leadership.
• Partner with centralized Business Operations teams on credentialing, payroll, onboarding, scheduling systems, and technology such as QGenda.
• Support regulatory and HR documentation requirements with centralized HR and Compliance teams; escalate and resolve gaps.
• Represent the Anesthesia Service Line in regional perioperative governance and health system leadership meetings.
• Lead recruitment, hiring, and succession planning for Anesthesia Operations Manager roles.
• Partner with regional finance/operations leadership on staffing budgets, premium labor spend, and cost management.
• Complete special projects and other assigned duties.

Director – Anesthesia Operations

Auditor

• Perform coding, auditing, editing, and review processes for facility, coder, procedure, query, nonbillable, code-as-is, and other requirements as required by ProCode
• Provide guidance and feedback related to auditing, coding, and policies and procedures
• Complete daily, weekly, and monthly tasks outlined in the work/auditing plan
• Perform timely reviews to ensure deadlines are met
• Use available systems, resources, and reports to identify issues and determine further coding, editing, or auditing needs
• Communicate coding issues and training needs to the Coding Senior Auditor and/or Supervisor/Manager of Coding and Quality Services
• Participate in system testing as needed to support ProCode processes and procedures
• Provide guidance and assistance to the global MIPS team for MIPS quality reviews
• Maintain accurate and timely documentation

Coding Auditor I

Nurse

• Use critical thinking and respond quickly and professionally in stressful and emergent situations
• Provide clinical assessment and nursing triage to diverse patients across the health continuum
• Provide health education to culturally diverse populations
• Direct patients to the most appropriate level of care
• Provide telephonic health information and nursing education
• Empower patients to make better healthcare decisions
• Help patients access external programs and resources
• Collaborate with Telehealth providers by referring appropriate patients for virtual care visits
• Provide outbound follow-up calls as necessary
• Perform other assigned duties

Triage Nurse, RN – PT Days

Credentialing Coordinator

• Coordinate and monitor the review and analysis of practitioner applications and accompanying documents
• Conduct investigation, research, and timely primary source verification of application file components
• Identify issues requiring additional investigation and evaluation, validate discrepancies, and ensure follow-up
• Review documentation and verifications before client submission
• Meet turnaround time, productivity, quality, communication, collaboration, file completion, and other KPI expectations
• Respond to inquiries from other healthcare organizations
• Interface with internal and external customers on credentialing and privileging issues
• Utilize and maintain the credentialing database
• Perform queries, reports, and document generation
• Maintain strict confidentiality of data and information
• Embody SCP Health and CS Partners core values
• Perform miscellaneous job-related duties as assigned

Project Manager II

Director – Anesthesia Operations

Coding Auditor I

Triage Nurse, RN – PT Days

CVO Credentialing Coordinator