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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in remote installation and configuration support for automation and software products, with strong problem-solving abilities and effective communication skills to collaborate with internal and onsite teams. Proficient in managing multiple projects and adapting to changing schedules while maintaining attention to detail.
Highest-signal resume keywords
Remote Installation SupportVMware EnvironmentsSQL ExperienceStrong Communication SkillsDepartment of Defense Security Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OVA File DeploymentVM ManagementLAN2LAN ConfigurationEDI KnowledgeSFTP ExperienceSystems SecurityMS Windows ProficiencySystem TestingTroubleshooting SkillsCybersecurity Awareness Training
Soft Skills
Analytical MindsetOrganizational SkillsProblem-Solving AbilityFlexibilityIndependently Motivated
Industry Keywords
Information TechnologyBusinessProject ManagementSystem MigrationVirtual Meetings
Tech Stack
Tools & technologiesCyber SecuritySQLVMware
About the role
Key responsibilities & impact- Provide remote installation and/or configuration support for installations, upgrades, and other projects for ScriptPro automation and software products
- Collaborate with internal departments and onsite technicians to execute scheduled projects
- Conduct system testing and troubleshoot issues
- Follow remote installation/upgrade procedures for scheduled projects
- Communicate and work with onsite ScriptPro or customer technicians and internal resources to complete projects
- Complete or assist with system and component testing for custom and standard functionality before project completion
- Assist onsite and internal resources with system troubleshooting
- Prepare for projects by reviewing procedures and timelines, attending scope meetings, and verifying system readiness
- Communicate project status, relevant information, and completion notifications to internal stakeholders
- Maintain knowledge and readiness for scheduled or unscheduled projects
- Provide feedback to management regarding procedure updates
- Report to the Supervisor, System Migration
- Work Saturday through Tuesday, 3:00 pm–2:00 am CST
Requirements
What you’ll need- Bachelor's degree or up to 3 years equivalent work experience in Business or Information Technology
- Experience with deploying OVA files, VMs, and VMware environments
- Computer proficiency in MS Windows Operating Systems
- Experience with LAN2LAN, modem, EDI, SFTP, SQL and systems security
- Analytically minded with superior attention to detail
- Productive, organized, and able to complete work within a scheduled time frame
- Able to complete assigned tasks and problem solve productively and efficiently within a team environment
- Flexibility to adapt to changing schedules and/or processes based on business needs
- Ability to prioritize and multi-task various projects in different stages of implementation
- Independently motivated work habits
- Strong verbal and written communication skills
- Willingness to work flexible shifts, including nights and weekends
- Must have high-speed reliable internet access with a hard-wired connection
- Must have a distraction free home office workspace
- Must be willing to participate in video virtual meetings (camera on)
- Must be able to obtain Department of Defense security clearance after date of hire
- Must have legal authorization to work in the United States
- Must complete annual cybersecurity and privacy awareness training
- Routine use of standard equipment and extended computer use
- Ability to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach
- Problem-solving, practical learning, and instruction interpretation skills are essential
Benefits
Comp & perks- Medical, Dental, Vision
- Short-Term Disability
- Company Paid Life Insurance & Long-Term Disability
- 24/7 on campus Gym
- Vitality Wellness Program that helps lower your premium costs
- Paid Time Off (PTO)
- Parental Leave
- Nine (9) paid holidays
- Paid volunteer hours
- Employee Assistance Program
- Company-sponsored events and team-building activities
- 401(k) Retirement Plan with company match
- Financial investment services
- Employee discounts on products and services
- Remote work arrangement