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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in LMS Administration, including managing learner accounts, courses, and reporting, while ensuring a high-quality learner experience through effective troubleshooting and support. Proficient in using eLearning development tools and Microsoft Office to enhance learning operations and communication.
Highest-signal resume keywords
LMS AdministrationELearning Development ToolsLearner Account ManagementReporting and AnalyticsTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LMS AdministrationLearner Account ManagementCourse ManagementReportingTroubleshootingCertification AdministrationVirtual Learning CoordinationData AnalysisSchedulingContent Management
Soft Skills
Organizational SkillsAnalytical SkillsCommunication SkillsProblem-Solving SkillsRelationship-Building Skills
Tools & Technologies
Articulate Storyline 360RiseCaptivateCamtasiaMicrosoft Office
Industry Keywords
Learning Management SystemLearner ExperienceTraining CoordinationCertification ProgramsLearning Operations
About the role
Key responsibilities & impact- Administer and maintain the LMS, including learner accounts, access, courses, curricula, certifications, enrollments, assignments, learning content, and completion records
- Ensure a high-quality learner experience by troubleshooting issues, resolving or escalating system concerns, and maintaining platform accuracy, usability, and compliance
- Generate and analyze LMS reports covering learner progress, certification outcomes, system utilization, and learning effectiveness
- Partner with Learning team members and business stakeholders to translate learning requirements into LMS configurations and learner experiences
- Support certification and learning programs through learner communications, scheduling, roster management, attendance tracking, reporting, and certification administration
- Coordinate and facilitate approved virtual learning sessions, monitor learner participation and results, and recommend improvements
- Participate in special projects, process improvements, and learning-team initiatives
- Provide technical and operational support to learners, stakeholders, and learning team members
- Use learning, reporting, collaboration, and communication systems to analyze information and support learning operations
Requirements
What you’ll need- High school diploma or equivalent required
- Bachelor's degree or equivalent relevant experience preferred
- 2+ years of LMS administration, learning operations, training coordination, or related learning technology experience
- Experience managing learner accounts, courses, curricula, assignments, enrollments, completions, and reporting within an LMS
- Experience supporting training delivery, certification programs, learner communications, scheduling, reporting, or virtual learning environments
- Experience using eLearning development tools, including Articulate Storyline 360, Rise, Captivate, Camtasia, or similar platforms
- Strong technical aptitude and ability to troubleshoot learner, content, access, configuration, and system issues
- Advanced proficiency with Microsoft Office
- Strong organizational, analytical, communication, problem-solving, and relationship-building skills
- Ability to manage multiple priorities and deliver high-quality results in a fast-paced environment
- Ability to work independently and support a flexible schedule as business needs require
Benefits
Comp & perks- Remote work in the United States
- Flexible schedule as business needs require
- Reasonable accommodation
- Opportunity to support learning, certification, and professional development programs