Senior SAP BTP Platform Operations Engineer

Seamless Migration LLC

. Own end-to-end operational accountability for all BTP services across all landscapes within the FedRAMP-authorized landscape .

Posted 9/23/2026full-timeHerndon • Virginia • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive operational accountability for SAP Business Technology Platform (BTP) services, ensuring service availability, compliance, and performance within a FedRAMP-authorized environment. Proficient in incident management, change management, and security posture management, with a strong focus on operational documentation and team collaboration.

Highest-signal resume keywords

SAP BTP Operational ExperienceFedRAMP-Authorized Environment ExpertiseIncident Management and SLA AccountabilityCloud Networking and Security ManagementITSM and Change Management Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SAP BTPIncident ManagementChange ManagementCloud NetworkingIdentity ManagementAccess ControlsMicroservice-Based ServicesAPI GovernanceEvent-Driven ArchitecturesDisaster Recovery

Soft Skills

Strong Communication SkillsMentoringCollaboration

Tools & Technologies

ServiceNowCloud FoundryKubernetesMonitoring ToolingObservability Frameworks

Certifications & Qualifications

SAP BTP Certifications

Industry Keywords

Federal Security RequirementsOperational GovernanceService OwnershipCompliance DocumentationZero-Trust Access Principles

Tech Stack

Tools & technologies

CloudITSMKubernetesServiceNow

About the role

Key responsibilities & impact

Own end-to-end operational accountability for all BTP services across all landscapes within the FedRAMP-authorized landscape
Serve as lead service owner for the entire BTP portfolio, accountable for service availability, integrity, performance, and compliance
Maintain understanding of provisioned BTP services, subaccounts, directories, entitlements, and global account configurations
Define and enforce operational standards, configuration baselines, change control procedures, and governance policies aligned with federal security requirements
Serve as primary escalation point for platform incidents; conduct root cause analysis, coordinate remediation, and drive corrective actions
Manage service availability SLAs, identify risks, and implement mitigations
Establish and maintain monitoring, alerting, and observability frameworks for BTP services
Develop, maintain, and test business continuity and disaster recovery runbooks
Lead incident response for platform outages or degradations, coordinating internal teams and SAP support
Own the upgrade and patch lifecycle for BTP services and products, including planning, testing, and execution
Coordinate with SAP on patch and update applicability within the FedRAMP-authorized environment
Manage pre-production validation and regression testing before production deployment
Monitor SAP Security Patch Day advisories and BTP release notes and prioritize remediation
Operate and maintain deployed platform extensions, including configuration, access reviews, monitoring, and compliance validation
Coordinate extension changes through change management and security review
Monitor extension performance and availability and coordinate resolution of anomalies
Act as internal platform subject matter expert and operational authority
Write runbooks, maintain operational documentation, and enable other teams on platform capabilities and constraints
Collaborate with Enterprise Architecture, Security, Compliance, and Business teams
Represent the platform in change advisory boards, incident reviews, and operational governance forums
Provide operational status reporting to leadership
Mentor junior platform engineers
Perform responsibilities with a security-, availability-, and compliance-first mindset

Requirements

What you’ll need

Must be a U.S. citizen and hold only U.S. citizenship
5+ years of hands-on operational experience with SAP BTP across multiple service categories and environments or similar large-scale enterprise platform experience
Experience operating within a FedRAMP-authorized or equivalent federally secured cloud environment
Experience managing platform security posture including identity management, access controls, and compliance documentation
Experience with ITSM and change management processes in an enterprise environment
Proven track record of service ownership with documented SLA accountability and incident management responsibilities
Basic understanding of cloud networking: API routing, service endpoints, encryption-in-transit, and cloud connectivity
Deep hands-on expertise operating SAP Business Technology Platform (BTP) across multiple service categories and environments or relevant large-scale enterprise SaaS platforms
Experience managing and operating highly scalable enterprise-scale, multi-tenant, microservice-based services
Experience with Cloud Foundry-based architectures and Kubernetes fundamentals
Thorough understanding of BTP security and identity management: XSUAA, Identity Authentication Service (IAS), Role Collections, trust configuration, and access reviews
Experience with ITSM processes: incident management, change management (CAB/RFC), and problem management in an enterprise environment (e.g., ServiceNow)
Familiarity with approved federal observability and monitoring tooling
Working knowledge of identity federation, OAuth 2.0, SAML, and zero-trust access principles within a federal secure environment
Understanding of cloud-native service operations including API governance, event-driven architectures, and service dependency management
Investigation and troubleshooting skills for complex platform configurations and integration failures
Strong written and verbal communication skills with a track record of producing clear operational documentation, runbooks, and status reports
SAP BTP certifications are listed as nice to have, not required
Prior formal service owner or platform lead experience is listed as nice to have, not required

Benefits

Comp & perks

Possible conversion to hire after 1 year
On-call rotation for production services
Fully remote status listed in the career metadata