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ServiceNow ITAM Developer
Seamless Migration LLC. Configure and customize HAM Pro and SAM Pro, including asset lifecycle stages, stockrooms, and model and publisher normalization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ServiceNow development with a focus on IT Asset Management, including configuration of HAM Pro and SAM Pro, and maintaining CMDB data quality. Proficient in JavaScript and REST/SOAP integrations, with a strong understanding of software licensing models and Agile methodologies.
Highest-signal resume keywords
ServiceNow Development ExperienceHAM Pro ConfigurationSAM Pro ConfigurationJavaScript ProficiencyCMDB Data Model Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow DevelopmentJavaScriptREST APIsSOAP IntegrationsFlow DesignerBusiness RulesClient ScriptsUI PoliciesLicense ReconciliationAsset Lifecycle Management
Soft Skills
CollaborationRequirement GatheringUser Story Development
Tools & Technologies
ServiceNowIntegrationHubIntuneSCCMJamf
Certifications & Qualifications
ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperCIS-Hardware Asset ManagementCIS-Software Asset Management
Industry Keywords
IT Asset ManagementSoftware Licensing ModelsAgile DeliveryITIL 4IAITAM Practices
Tech Stack
Tools & technologiesCloudJamfJavaScriptOracleServiceNowSOAP
About the role
Key responsibilities & impact- Configure and customize HAM Pro and SAM Pro, including asset lifecycle stages, stockrooms, and model and publisher normalization
- Build and maintain software entitlements, license reconciliation, and publisher pack configurations for Microsoft, Adobe, Oracle, and others
- Maintain CMDB data quality using Discovery, Service Graph Connectors, IRE rules, and CMDB Health dashboards
- Integrate ServiceNow with procurement, finance, MDM, and endpoint tools such as Intune, SCCM, and Jamf through IntegrationHub and REST APIs
- Develop workflows for asset requests, refresh, retirement, and disposal using Flow Designer
- Write server- and client-side scripts, including Business Rules, Script Includes, Client Scripts, and UI Policies
- Build reports and dashboards on asset utilization, compliance position, and cost savings
- Work with asset managers, procurement, and IT operations to gather requirements and turn them into user stories
Requirements
What you’ll need- 3–5 years of hands-on ServiceNow development experience, including at least 2 years focused on ITAM
- Working knowledge of HAM Pro, SAM Pro, and the CMDB data model
- Proficiency in JavaScript, Glide APIs, and REST/SOAP integrations
- Understanding of software licensing models (per-device, per-user, subscription, core-based)
- Experience with Agile delivery and update set / source control practices
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) (nice to have)
- CIS-Hardware Asset Management and/or CIS-Software Asset Management (nice to have)
- Experience with SaaS License Management and cloud cost management (nice to have)
- Familiarity with ITIL 4 and IAITAM practices (nice to have)
Benefits
Comp & perks- 100% paid Medical, Dental & Vision for Our Employee
- 6% 401K match (Vested Immediately)
- 29 Days' PTO
- Flexible Work Schedule
- Tuition/Certification Reimbursement
- Growth Opportunities w/in an Emerging Defense Company