Business Analyst – Order to Cash

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. Develop a thorough understanding of the ERP platform, its modules and supported end-to-end business processes .

Posted 10/25/2026full-timeMississauga • CanadaMid-LevelSenior💰 CA$90,000 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong expertise in ERP systems, particularly in Order to Cash processes, with a focus on functional testing, gap analysis, and stakeholder collaboration. Proficient in creating and maintaining detailed documentation and training materials to support ERP enhancements and user readiness.

Highest-signal resume keywords

ERP Systems ExperienceOrder To Cash (O2C) KnowledgeFunctional Testing ExpertiseBusiness Process MappingStakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP Functionality ValidationGap AnalysisDefect TrackingTest Scenario DevelopmentWorkflow AnalysisExcel ProficiencyChange Request ManagementUAT CoordinationDocumentation MaintenanceAnalytical Problem-Solving

Soft Skills

Communication SkillsIndependent LearningCollaboration Skills

Tools & Technologies

SAPOracleMicrosoft DynamicsInfor

Industry Keywords

ManufacturingIndustrialMetalsMiningDistribution

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Develop a thorough understanding of the ERP platform, its modules and supported end-to-end business processes
Work across multiple ERP modules, with particular emphasis on Order to Cash, including order management, pricing, inventory availability, fulfilment, manufacturing shipping and invoicing
Clarify requirements, validate ERP functionality, investigate issues and support approved changes and enhancements with business stakeholders
Review, validate and maintain business requirements, process workflows, functional documentation and change requests
Conduct gap analysis between business requirements and ERP functionality
Respond to functional questions and requests relating to ERP processes, reporting and business scenarios
Own the functional defect management process, documenting, tracking, prioritizing and following issues through resolution
Investigate reported issues, reproduce defects and document expected versus actual system behaviour
Collaborate with technical support teams and implementation consultants to coordinate issue resolution
Participate in testing cycles, perform functional testing and retesting, and validate ERP functionality
Develop and maintain test scenarios, test cases, test results and supporting documentation
Coordinate and support User Acceptance Testing (UAT)
Support ERP enhancements, change requests and continuous process improvements
Review and validate system enhancements, approval workflows, operational processes, reports and business documents
Support changes to ERP-generated forms and documents such as quotations and invoices
Create and maintain business requirements, functional documentation, test scenarios and process workflows
Maintain structured requirements and testing materials in Excel
Develop and update end-user training documentation, procedures and instructional video materials
Support end-user training, business readiness, ERP go-live and post-go-live stabilization activities

Requirements

What you’ll need

Strong hands-on experience as a Business Analyst working with enterprise ERP systems such as SAP, Oracle, Microsoft Dynamics, Infor or comparable platforms
Experience working across multiple ERP modules, with a solid understanding of how business processes and transactions flow between functional areas
Strong end-to-end Order to Cash (O2C) knowledge, preferably gained in a manufacturing environment
Experience within manufacturing, industrial, metals, mining or distribution environments
Demonstrated experience supporting ERP implementations, system enhancements, upgrades or post-implementation stabilization
Hands-on experience with functional testing, UAT, defect investigation, defect tracking and resolution validation
Experience managing enhancement requests, change requests and functional issues
Strong understanding of business process mapping, workflow analysis and gap analysis
Excellent Excel skills and the ability to create and maintain accurate, detailed requirements, testing and functional documentation
Ability to independently learn new ERP modules and understand complex operational scenarios
Strong analytical, problem-solving, communication and stakeholder management skills
Ability to travel two times a year including the United States
Candidates must be able to obtain the appropriate U.S. entry or work authorization for required activities

Benefits

Comp & perks

Above average bonus (last 3 years, 40%)
Excellent benefits
Pension plan
Excellent and professional work environment
Strong career growth path into broader ERP and business operations domains
Collaborative team environment within the ERP Core Team