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SeatGeek

Lead Product Manager, Fan Experience

SeatGeek

. Drive the vision, strategy and metrics for how fans get from marketing channels through landing and through checkout .

Posted 10/14/2026full-timeRemote • United StatesSenior💰 $152,000 - $220,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management for consumer e-commerce, focusing on optimizing acquisition funnels and landing experiences. Proficient in leveraging AI-driven tools and data analysis to enhance user journeys and drive growth.

Highest-signal resume keywords
Product ManagementConsumer E-CommerceAI-Driven DiscoveryData AnalysisExperimentation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Acquisition FunnelsLanding ExperiencesPricing StrategiesAttributionSEOAnalytical SkillsAttention to DetailAutomation ToolsAI Coding ToolsDesign-System Work
Soft Skills
Written CommunicationMentoringCollaboration
Tools & Technologies
AI ToolsMarketing ChannelsData Analytics Tools
Industry Keywords
MarketplacesGrowth StrategiesLive EventsTicketing

About the role

Key responsibilities & impact
  • Drive the vision, strategy and metrics for how fans get from marketing channels through landing and through checkout
  • Track changes in discovery, including AI assistants, AI-driven search and social commerce, and bring opportunities to the right teams
  • Optimize landing experiences across performer, venue, category, campaign pages and app deep links
  • Lead cross-cutting features including price display, credits and incentives, notifications, saved and followed events, and trust signals
  • Set up automated quality checks and AI evaluations to catch broken experiences, regressions and drop-off spikes
  • Map the full journey, identify drop-off points, and build data-backed cases for improvements
  • Analyze funnel, channel and experiment results and turn findings into recommendations
  • Run continuous discovery through fan research, data deep dives and competitive teardowns
  • Shape Product and Marketing Team roadmaps and secure commitment to prioritized opportunities
  • Run working sessions with partner teams to align and advance journey work
  • Prototype with AI coding tools, synthesize research and data, and promote effective AI workflows
  • Champion the fan journey, celebrate wins, and mentor junior product team members

Requirements

What you’ll need
  • 8+ years of product management in consumer e-commerce, marketplaces or travel, including work on acquisition funnels, landing experiences or growth
  • Proven ability to get work prioritized and shipped by teams you don't manage
  • Working fluency in paid marketing, SEO, AI-driven discovery, and attribution
  • Strong experimentation, analytical and written communication skills
  • Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail
  • Bonus: Experience using automation or AI tools to monitor product quality at scale
  • Bonus: live events or ticketing experience

Benefits

Comp & perks
  • Equity stake
  • Discretionary annual bonus
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching
  • Student loan matching program
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building, reproductive health services and Gender-affirming care
  • $500 per year for wellness expenses
  • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
  • $360 per quarter to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music