Technical Architect

SeatGeek

. Support internal teams, clients, and third parties integrating with the SeatGeek platform .

Posted 9/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $84,000 - $121,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in API integration, technical onboarding, and client-facing support within the sports and entertainment industry. Proficient in managing technical processes, documentation, and collaboration with cross-functional teams to enhance integration solutions.

Highest-signal resume keywords

API IntegrationTechnical DocumentationClient-Facing ExperienceIntegration Solutions ManagementTicketing Technology Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

APITechnical AuthenticationCredentialing WorkflowsThird-Party System IntegrationsTechnical OnboardingRequirements AssessmentSolution RecommendationsProcess ImprovementTechnical Change RequestsDocumentation Maintenance

Soft Skills

Excellent CommunicationStrong Interpersonal SkillsHighly OrganizedAnalytical Problem-SolvingCollaborative Approach

Tools & Technologies

Developer PortalRingsideNative Access ControlSDKOAuth

Industry Keywords

Sports IndustryEntertainment IndustryLive Event OperationsIntegration EcosystemCross-Functional Environment

About the role

Key responsibilities & impact

Support internal teams, clients, and third parties integrating with the SeatGeek platform
Align requirements with the appropriate integration approach
Support technical onboarding and serve as a subject matter expert on SeatGeek’s integrations, APIs, and platform capabilities
Lead discovery for third-party integrations, API requirements, and technical change requests
Gather requirements, assess solution fit, identify gaps, and recommend paths forward
Own third-party integration solutions and related technical processes
Work with external partners and client-facing teams on configuration and technically complex scenarios
Partner with Solutions Architecture, Product, and Engineering on new requests and product changes
Support delivery, rollout, validation, testing, and documentation of new functionality
Manage technical access and provisioning workflows, including Developer Portal, Ringside, Native Access Control, SDK, and OAuth credentials
Support technical onboarding and ongoing ownership for Ringside and similar access patterns
Review scripts, workarounds, technical gaps, red flags, and bespoke scenarios; provide recommendations and sign-off where appropriate
Create and maintain documentation, blueprints, templates, onboarding notes, and process guides
Provide product and integration knowledge to Support, Implementations, and other client-facing teams
Standardize and improve integration, onboarding, and repeatable support processes

Requirements

What you’ll need

3+ years of experience in a technical solutions, implementation, architecture, or integration-focused role
5+ years of client-facing experience
Experience working with APIs, technical authentication and credentialing workflows, and third-party system integrations
Experience writing and maintaining technical documentation, process notes, or implementation guidance
Ability to assess requirements, identify risks and dependencies, and recommend appropriate solutions
Experience working in a remote, geographically dispersed, and cross-functional environment
Deep knowledge of ticketing technology and the broader platform or integration ecosystem supporting live event operations
Industry expertise in sports and entertainment-focused businesses
Excellent communication and presentation skills
Strong interpersonal skills and ability to translate complex technical issues for non-technical audiences
Highly organized and detail-oriented mindset
Proactive, self-motivated, and conscientious approach
Analytical and logical problem-solving ability
Curiosity about systems, technical decisions, recurring issues, and integration patterns
Independence and comfort making decisions without day-to-day supervision
Collaborative, low-ego approach

Benefits

Comp & perks

Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$360 per quarter to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music