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SEB

Jira Engineer

SEB

. Act as a key point of contact for end-user support, request and incident resolution across Jira, Confluence, and MyRequest .

Posted 9/21/2026full-timeVilnius • LithuaniaMid-LevelSenior💰 €2,300 - €3,900 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supporting and administering Jira and Confluence within cloud-based SaaS environments, with a focus on user access management, system optimization, and technical documentation. Proficient in identifying automation opportunities and enhancing system performance while fostering a collaborative team environment.

Highest-signal resume keywords
Jira SupportConfluence SupportCloud-Based SaaS SystemsApplication Configuration ManagementAtlassian Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Web Application SupportCloud MigrationBasic ScriptingAPIsLinuxWindows
Soft Skills
Proactive Team PlayerEager to LearnOwnership
Tools & Technologies
JiraConfluenceMyRequest
Certifications & Qualifications
Atlassian Certifications
Industry Keywords
Enterprise IT InfrastructureAgile Methodology

Tech Stack

Tools & technologies
CloudLinux

About the role

Key responsibilities & impact
  • Act as a key point of contact for end-user support, request and incident resolution across Jira, Confluence, and MyRequest
  • Participate in cloud evaluation, testing, and migration from Data Center to Atlassian SaaS Cloud
  • Take ownership of application configurations, user access and security management, and workflow updates in Data Center and Cloud environments
  • Identify automation opportunities, optimize system performance, and improve technical documentation for end-users and team members
  • Initially provide Jira support and operational incident handling, then progress into system administration of the SaaS Cloud environment

Requirements

What you’ll need
  • Hands-on experience supporting web applications, cloud-based SaaS systems, or enterprise IT infrastructure
  • Working knowledge of Jira and Confluence
  • Familiarity with basic scripting, APIs, or server environments (Linux/Windows)
  • Proactive and positive team player
  • Eager to learn and willing to take ownership
  • Enjoy working in an Agile way
  • Up for a challenge and ready to suggest new ideas
  • Fluent and ready to work in English
  • Atlassian certifications or cloud-based Atlassian experience are a major plus

Benefits

Comp & perks
  • Entrepreneurial environment
  • Extensive training and learning opportunities
  • Flexible work-life balance
  • Wellness benefits
  • Comprehensive health insurance and more