Team Manager, Weight Management Service

Second Nature

. Lead and support the SWMS practitioner team, managing remote dietitians, nutritionists, and psychological wellbeing practitioners .

Posted 9/18/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational and analytical skills to manage multidisciplinary healthcare teams, utilizing data to drive improvements and ensure high-quality care. Capable of building and maintaining data dashboards, automating reporting, and mobilizing new healthcare services effectively.

Highest-signal resume keywords

Healthcare Team ManagementData Dashboard DevelopmentOperational Process DesignService Mobilisation ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AnalysisData ReportingKPI TrackingWorkflow SimplificationHealthcare Service Implementation

Soft Skills

Proactive Problem SolvingTeam CoachingTrust BuildingStakeholder InfluenceCollaboration

Tools & Technologies

Data PlatformsDigital ToolsReporting Software

Certifications & Qualifications

HCPC RegistrationAfN Registration

Industry Keywords

NHSDigital HealthWeight ManagementHealth CoachingObesity

About the role

Key responsibilities & impact

Lead and support the SWMS practitioner team, managing remote dietitians, nutritionists, and psychological wellbeing practitioners
Create a culture of trust, accountability, and continuous improvement
Simplify complex workflows and reduce operational friction
Use data to design smarter, more efficient ways of working
Build and maintain data dashboards and reporting for key performance metrics
Automate reporting where possible and make data accessible and understandable
Partner with Operations, Product, Quality, Engineering, and NHS Partnerships teams to mobilise new specialist weight management services
Develop operational processes and transition services from implementation into sustainable BAU delivery
Monitor service performance using operational and quality data
Identify improvement opportunities and ensure consistently high-quality care and member outcomes
Deliver regular feedback and coaching to support team members’ growth

Requirements

What you’ll need

Experience managing or leading a multidisciplinary healthcare team or specialist weight management service
Understanding of the operational and clinical complexities of delivering healthcare services at scale, ideally within an NHS or digitally enabled healthcare environment
Proven people management experience with a track record of developing, supporting, and motivating high-performing healthcare teams
Strong operational and analytical skills
Ability to use data to identify bottlenecks, inefficiencies, and opportunities for improvement, and translate insights into practical, measurable solutions
Experience building and using data dashboards and reporting
Ability to build and maintain dashboards, track meaningful KPIs, automate reporting where possible, and turn operational data into clear insights and actions
Service mobilisation and implementation experience
Proven ability to help design, launch, and operationalise new healthcare services, processes, or ways of working, and transition them successfully into BAU
Proactive, solution-oriented, and resilient
Excellent communication and feedback skills
Ability to build trust, influence stakeholders, support teams, and create a culture of accountability
Passion for health, wellbeing, and behaviour change
Ability to work autonomously and collaboratively across multiple functions
Strong tech literacy and comfort learning and using digital tools, systems, and data platforms
Ability to work independently from a laptop 5 days per week, Monday to Friday, 40 hours per week
Background in dietetics, nutrition, psychology, or health coaching is nice to have
HCPC or AfN registration is welcome but not required
Experience in a digital health, NHS, healthcare, or high-growth startup environment is nice to have
Solid understanding of obesity and related conditions is nice to have
Familiarity with the latest health behaviour change science is nice to have

Benefits

Comp & perks

Flexible working hours and autonomy over your workload to support your own wellbeing
Private medical insurance, provided after your first year with the company
CPD budget of £200/year and protected CPD time
Quarterly company meet ups/socials in London
Salary sacrifice and cycle to work schemes
Hybrid working model with London-based employees in the office 1–2 days per week
Remote UK-based employees in the office once per month