Marketing AI & Automation Manager

SecureSpace

. Analyze and improve business processes across SecureSpace Self Storage through AI-enabled workflows and integrated systems .

Posted 10/15/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Analyze and improve business processes across SecureSpace Self Storage through AI-enabled workflows and integrated systems
Advise marketing leadership and business owners on automation opportunities that improve efficiency, data quality, and decision-making
Analyze needs, define requirements, compare alternatives, and recommend priorities based on impact, cost, feasibility, and risk
Own solution design and delivery for content operations, reputation management, campaign tracking, reporting, and internal processes
Evaluate cross-functional processes and recommend whether to redesign, automate, retain, or discontinue workflows
Define business and technical requirements and select workflow architecture, data structures, integration methods, and tools
Design and implement content-production systems with workflow stages, validation rules, human-review controls, publishing safeguards, and performance measures
Design reputation-management systems for review intake, categorization, escalation, response approval, and follow-up
Redesign internal processes including print-material requests, purchasing approvals, fulfillment handoffs, task routing, and recurring reporting
Design ownership, handoff, tracking, and reporting frameworks for approved marketing initiatives
Determine alert logic and investigation criteria for ranking changes, lead trends, reputation issues, and system failures
Design and implement integrations among CRM, call-tracking, content, reporting, and project-management systems
Establish field mappings, data-validation rules, location identifiers, campaign tags, and reconciliation controls
Analyze data quality and measurement gaps affecting calls, inquiries, reservations, move-ins, and revenue reporting
Own testing, rollout, monitoring, and ongoing improvement of AI and automation systems
Diagnose failures, determine recovery and corrective actions, and pause or roll back unsafe workflows within incident procedures
Establish access, credential, logging, and human-approval controls
Maintain an automation roadmap, document design decisions and procedures, train users, and evaluate adoption, savings, reliability, turnaround time, and costs
Establish workflow-design, documentation, testing, and change-management standards
Use approved automation platforms, AI tools, integrations, and secure credential systems in accordance with company policies and applicable laws
Ensure compliance with review, privacy, consent, opt-out, and communication laws
Clearly identify AI-generated content for human review before publishing or external use
Plan deployment and maintenance activities, including technical sequencing, testing, and recovery procedures
Evaluate emerging AI and automation capabilities and advise leadership on adoption
Perform other duties as assigned

Requirements

What you’ll need

Demonstrated experience independently analyzing business processes and designing, deploying, and maintaining live automation systems in marketing operations, business operations, technology, or a related setting
Hands-on proficiency with at least one workflow platform such as n8n, Make, or Zapier, including branching logic, schedules, retries, and error handling
Experience using generative AI tools, model APIs, or AI agents within repeatable workflows, including structured outputs, quality checks, human review, and cost controls
Hands-on experience integrating REST APIs and webhooks, including API keys, OAuth, secure credential handling, JSON payloads, field mapping, rate limits, and debugging failed requests
Working knowledge of JavaScript or Python; Google Apps Script is a plus
Strong spreadsheet and data-validation skills
Strong analytical, problem-solving, organizational, and time-management skills
Ability to define ambiguous requirements, evaluate alternatives, and make technical and process decisions under general supervision
Clear written and verbal communication skills, including documenting processes and training nontechnical users
Ability to advise nontechnical stakeholders and exercise independent judgment within approved policies and budgets
Ability to handle confidential information responsibly
Experience with CRM or CMS systems, reputation-management tools, Google Workspace, Wrike, dashboards, SQL, or Git is preferred
Familiarity with SEO and digital marketing concepts is helpful
Occasional work outside normal business hours may be needed to resolve critical workflow failures
Ability to maintain documented escalation and manual-fallback procedures
Prolonged periods of working at a computer and using digital systems
Ability to perform essential functions with or without reasonable accommodation

Benefits

Comp & perks

Equal employment opportunities and reasonable accommodation for qualified individuals with disabilities
Occasional work outside normal business hours may be needed; routine after-hours coverage is not expected