Field Service Representative

Securitas Technology

. Represent and support the Company in the field through pre-sale site surveys, equipment installations, repair or replacement, and customer training .

Posted 10/24/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in installing, configuring, and maintaining low-voltage systems, with a strong focus on customer training and service support. Proficient in troubleshooting network connectivity and ensuring compliance with state licensing requirements.

Highest-signal resume keywords

Low-Voltage Systems InstallationTroubleshooting Network ConnectivityCustomer Training ExperienceField Service ExperienceValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electrical TechnologyElectronicsIndustrial ElectronicsWiringCablingSecurity System InstallationAccess Control System InstallationPC ConfigurationSystem Installation ProceduresHands-On Experience

Soft Skills

Customer ServiceTime Management

Tools & Technologies

Hand ToolsHandheld Power Tools

Certifications & Qualifications

VA DCJS LicenseMD Security Systems Technician LicensePost-Secondary Vocational Certificate

Industry Keywords

Preventative MaintenanceSite SurveysEmergency RepairsLong-Term Care Healthcare FacilitiesConstruction Meetings

About the role

Key responsibilities & impact

Represent and support the Company in the field through pre-sale site surveys, equipment installations, repair or replacement, and customer training
Install, configure, and commission new systems according to company procedures
Perform service work at customer sites, including troubleshooting, repair, or replacement of customer equipment
Conduct preventative maintenance and repair installed equipment
Complete facility site surveys to determine product usability
Train facility personnel on operation and maintenance of installed equipment
Write facility visit reports, complete service or post-installation checklists, submit expense reports, and maintain vehicle inventory
Attend construction meetings when needed
Participate in an on-call rotation for emergency repairs on weekends or holidays
Travel by vehicle or air to customer locations across the Western region of the United States
Install low-voltage systems in long-term care healthcare facilities
Troubleshoot network connectivity and software configuration

Requirements

What you’ll need

High School Diploma or GED
Valid Driver's License with no restrictions
Foundational understanding of low-voltage systems evidenced by an A.A.S. degree in Electrical Technology, Electronics, Industrial Electronics, or closely related field; completion of a post-secondary Vocational Certificate program for Low Voltage Technician/Specialist or Structured Cabling; recent completion of a related formal apprenticeship program; demonstrated knowledge of circuits, relays, and system installation procedures via coursework, capstone project, or minimal 6 months of hands-on experience
Ability to obtain required State licensing needed to successfully perform the role
Ability to use and configure or troubleshoot PC systems
Ability to use hand tools and operate basic handheld power tools
Ability to work alone and stay in contact with the office as scheduling requirements change
Ability to lift up to 75 pounds
Ability to climb and stand on ladders for extended periods
Ability to stand in and crawl through tight spaces under extreme temperatures
Ability to travel extensively and overnight on a regular basis, up to 100% of the time
Strong customer service and time management skills
VA DCJS license and MD Security Systems Technician license preferred for excellence
Associate degree in Electronics or related field preferred
Wiring, cabling, and/or security or access control system installation experience preferred
Field service experience traveling to multiple customer job sites preferred
Some customer training experience preferred
Experience supporting or installing systems using radio technology preferred
Experience with data networking preferred