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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on UI/UX design, automation, and integration of external systems. Proficient in implementing best practices for security, governance, and performance while managing risks associated with third parties and suppliers.
Highest-signal resume keywords
ServiceNow DevelopmentJavaScript ProficiencyFlow Designer ExperienceREST API IntegrationServiceNow Certified System Administrator
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow DevelopmentJavaScriptHTMLCSSAngularJSFlow DesignerBusiness RulesClient ScriptsScript IncludesREST API
Tools & Technologies
ServiceNow PortalEmployee CenterUI BuilderService CatalogWorkflowsDigital Journeys
Certifications & Qualifications
ServiceNow Certified System AdministratorCertified Application Developer
Industry Keywords
UI/UX PracticesProcess AutomationsThird Party Risk ManagementGovernanceSecurity
Tech Stack
Tools & technologiesAngularJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Develop and customize the ServiceNow Portal and Employee Center
- Create and enhance widgets, pages, components, forms, and digital journeys
- Work with UI Builder, Service Portal, and UX/UI practices on the platform
- Develop automations, workflows, and flows using Flow Designer
- Configure and develop Business Rules, Client Scripts, Script Includes, and API integrations
- Work with Service Catalog, forms, and process automations
- Implement integrations with external systems via REST and SOAP APIs
- Ensure best practices in development, security, governance, and performance
- Implement, customize, support, and enhance solutions focused on managing risks related to third parties, suppliers, and strategic partners
Requirements
What you’ll need- Experience developing on the ServiceNow platform
- Knowledge of Service Portal, Employee Center, and UI Builder
- Proficiency in JavaScript, HTML, CSS, and AngularJS
- Experience with Flow Designer, Business Rules, Client Scripts, Script Includes, and REST APIs
- Knowledge of ACLs, users, groups, roles, and platform security
- Experience with Service Catalog, workflows, flows, and automations
- Experience with REST and SOAP integrations
- ServiceNow Certified System Administrator (CSA) certification is a plus
- Certified Application Developer (CAD) certification is a plus
- Other ServiceNow certifications are a plus
- Experience with UX/UI and designing digital journeys on the Now Platform is a plus
Benefits
Comp & perks- Health Insurance: Coverage for up to two dependents with no monthly premium deduction; copayments apply to exams and consultations
- Dental Insurance: No cost for the employee; dependents covered at a monthly cost of BRL 3.00 per person
- Life and Accidental Death and Dismemberment Insurance fully paid by the company
- Funeral Assistance
- Transportation or Fuel Allowance, subject to the on-site/hybrid work model and the need to commute to the office
- Meal and Food Allowance of BRL 924.00, with a nominal payroll deduction of BRL 1.00
- Private Pension Plan after the probationary period, with the company and employee each contributing 1% to 3% of base salary
- Assistance for children with disabilities
- Childcare/Nanny Allowance in accordance with company policy
- Day Off / Short Day during the employee’s birthday month and in the event of a residential move
- Two-hour early departure on the birthdays of children up to 12 years old
- Five business days of marriage leave
- Six months of maternity leave
- 20 days of paternity leave
- Bereavement leave of five business days for immediate family members and one business day for extended family members
- Gympass membership with discounts for employees and dependents
- EAP – Employee Assistance Program, providing free legal, psychological, financial, and social support
- NBaby: support throughout pregnancy and until the baby reaches one year of age
- Robotics Workshop for children and families
- Partnerships with educational institutions, language schools, retailers, pharmacies, and restaurants
- NAV/DASA for online medical consultations
