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Account Manager – Renewals
Seeq Corporation. Renew and expand existing Seeq subscriptions for commercial industrial customers across the Asia Pacific region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer relationship building, with a focus on maximizing subscription renewals and expanding product offerings within commercial industrial sectors. Proficient in collaborating with cross-functional teams to enhance customer satisfaction and drive business growth.
Highest-signal resume keywords
Account ManagementCustomer Relationship BuildingSubscription Renewal ProcessSales Progress TrackingIndustry Knowledge in Pharma, Power Generation, Oil and Gas, Chemicals, Food and Beverage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementCustomer Satisfaction MetricsGo-To-Market ProcessesUse Case UtilizationRevenue Forecasting
Soft Skills
CollaborationProactive CommunicationProblem Solving
Industry Keywords
Commercial Industrial CustomersSeeq SolutionsAsia Pacific RegionClient Check-InsCompetitive Activities
About the role
Key responsibilities & impact- Renew and expand existing Seeq subscriptions for commercial industrial customers across the Asia Pacific region
- Ensure customer satisfaction and maximize retention
- Identify opportunities to expand Seeq solutions, products, and services
- Understand customer needs and provide tailored solutions
- Ensure customers derive maximum value from their Seeq subscriptions
- Help build and evolve go-to-market processes for the newly formed team
- Collaborate with internal teams and partners to address customer concerns and provide a seamless customer experience
- Report to Seeq’s VP of EMEA & APAC
Requirements
What you’ll need- Manage a portfolio of commercial accounts and ensure on-time renewal of Seeq subscriptions by following a disciplined T-minus process
- Develop and maintain strong relationships with key decision-makers and stakeholders within client organizations
- Proactively identify opportunities for expanding additional Seeq products and services
- Conduct regular client check-ins and understand business needs, use case utilization, and Seeq usage
- Collaborate with Sales, Customer Success, and Technical Support teams
- Track and report account management, sales progress, renewals, revenue forecasts, and customer satisfaction metrics
- Stay updated on industry trends, technology advancements, competitive activities, and best practices
- Experience or knowledge related to commercial industrial customers in pharma, power generation, oil and gas, chemicals, or food and beverage is required by the role context
Benefits
Comp & perks- Unlimited PTO
- Internet and mobile phone reimbursements
- Vacation bonus program
- Generous home office allowance
- Pet-friendly workspace