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Director of Professional Services, EMEA
Seeq Corporation. Lead Seeq’s customer delivery function across Europe, the Middle East, and Africa .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Professional Services organizations across EMEA, with a strong focus on delivering AI-enabled solutions and managing complex delivery programs in process manufacturing. Proven ability to drive cross-functional collaboration, operational rigor, and continuous improvement initiatives.
Highest-signal resume keywords
10+ Years In Professional Services5+ Years Leading Multi-Region Delivery TeamsExpertise In Scoping/SOWs And Project AccountingStrong Familiarity With Process/OT Data And Control LayersExceptional People Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI-Enabled Solutions DeliveryComplex Delivery Program GovernanceRevenue And Margin AchievementCapacity Planning And ForecastingChange Control And Risk ManagementOperational Rigor With PSA/CRM ToolsImplementation Of Delivery MethodologiesData Engineering And Solution ArchitectureProject/Program ManagementAI Workflow Design
Soft Skills
Cross-Functional LeadershipExecutive PresenceCoaching And Succession PlanningBuilding High-Performance TeamsStakeholder Engagement
Tools & Technologies
PSA ToolsCRM ToolsProject Accounting ToolsData HistoriansDCS/SCADAMES/LIMSCloud DeploymentsHybrid DeploymentsAI Analytics ToolsERP/CMMS/QMS Integration
Industry Keywords
Process ManufacturingEnterprise SaaSIndustrial SoftwareAI SolutionsUpstream/Midstream/Downstream O&GChemicalsPharma/BiotechPartner Ecosystem ManagementContinuous Improvement InitiativesAutomation Initiatives
Tech Stack
Tools & technologiesCloudERP
About the role
Key responsibilities & impact- Lead Seeq’s customer delivery function across Europe, the Middle East, and Africa
- Own the EMEA Professional Services strategy, operating model, and P&L
- Build and lead a high-performing EMEA Professional Services organization
- Standardize delivery methodologies and packaged offerings for process industries
- Drive cross-functional alignment with Sales, Customer Success, Support, Product, and Finance
- Build teams spanning implementation, solution architecture, data engineering, AI engineering, and project/program management
- Drive forecasting and capacity planning, including hiring, subcontractors, and partners
- Partner with Sales and Solutions Consulting on scoping, SOWs, pricing, and deal reviews
- Drive demand for Professional Services in EMEA
- Ensure seamless handoffs, measurable adoption, and scale-out from pilots to multi-site/global rollouts
- Build and manage a partner ecosystem of industrial SIs, EPCs, OT vendors, and regional specialists
- Implement and mature PS tooling and analytics for pipeline, backlog, profitability, resourcing, delivery health, and outcomes
- Define and enforce delivery governance, including executive steering, change control, risk and issue management, escalations, and lessons learned
- Establish delivery practices for evaluating and validating AI-enabled solutions in process-manufacturing contexts
- Launch continuous improvement and automation initiatives
- Serve as executive sponsor for strategic accounts and represent Services in customer meetings, steering committees, and executive QBRs
- Represent Professional Services in EMEA on the Customer Success Leadership Team
- Travel 25–40% globally for customer engagement, partner enablement, and team leadership
Requirements
What you’ll need- 10+ years in Professional Services or Consulting for enterprise SaaS, industrial software, or AI
- 5+ years leading multi-region/global delivery teams
- Proven ownership of a Services Division with consistent achievement of revenue, margin, utilization, and delivery KPIs
- Deep experience designing and governing complex delivery programs in process manufacturing
- Strong familiarity with process/OT data and control layers, including data historians, DCS/SCADA, MES/LIMS, and batch records
- Expertise in scoping/SOWs, sales, pricing, change control, and project accounting
- Experience with on-prem, hybrid including air-gapped, and cloud deployments
- Operational rigor with PSA/CRM and project accounting tools
- Strong cross-functional leadership with Sales, Customer Success, Support, Product, and Finance
- Executive presence with operations, engineering, IT/OT security, and quality/compliance stakeholders
- Experience leading delivery of AI-enabled, advanced analytics, or agentic solutions for enterprise customers
- Exceptional people leadership, including recruiting, coaching, succession planning, and building inclusive, high-performance teams across time zones
- Preferred: Experience implementing AI-enabled or agentic workflows in process manufacturing
- Preferred: Experience turning customer implementations into repeatable industry solutions, templates, or partner-delivered offerings
- Preferred: Familiarity with industrial platforms and integration with ERP/CMMS/QMS
- Preferred: Working knowledge of AI and agentic workflow design and operational introduction
- Preferred: Familiarity with AI solution deployment in process manufacturing
- Preferred: Experience scaling partner-led delivery and certification programs
- Preferred: Domain breadth across upstream/midstream/downstream O&G, chemicals, and pharma/biotech
Benefits
Comp & perks- Unlimited PTO
- Internet and mobile phone reimbursements
- Vacation bonus program
- Generous home office allowance
- Pet-friendly workspace