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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Seerist platforms and analytical functions within the defense and intelligence sectors, with a strong focus on client relationship management and account retention. Capable of effectively communicating complex concepts and providing training and support to diverse stakeholders.
Highest-signal resume keywords
TS ClearanceAccount ManagementAnalytical FunctionsClient Relationship ManagementCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisAPI UseESRI Feature ServicesPAI SoftwareContract Lifecycle Support
Soft Skills
Interpersonal SkillsOrganizational SkillsTime ManagementProblem-Solving SkillsTeam Player
Tools & Technologies
CRM ToolsSeerist Platforms
Certifications & Qualifications
TS Clearance
Industry Keywords
Defense SectorIntelligence SectorFederal Civilian SectorClient Portfolio ManagementHigh-Touch Customer Experience
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Act as the subject matter expert on Seerist platforms and showcase value to the client
- Be available onsite for client support Monday through Friday
- Develop a strong understanding of the client’s mission and provide support throughout the contract lifecycle
- Serve as the first point of contact, anticipating needs and providing training and analytical support
- Communicate updates and share relevant examples to ensure platform adoption
- Capture and provide client feedback to development and production teams
- Manage client portfolio success through platform use, API use, and ESRI feature services
- Achieve account retention and growth
- Perform proactive account management using CRM tools
- Support a current military client in Fayetteville, North Carolina
Requirements
What you’ll need- Possess a current TS clearance (SCI preferred but not required)
- In-depth knowledge of analytical functions in the defense, intelligence, or federal civilian sectors
- Experience harnessing PAI software and/or account management experience
- Experience working directly with high-touch customers
- Ability to create, edit, research, evaluate, analyze, and fuse data from multiple sources and datasets
- Understand the client’s mission, plans, challenges, timeline, budget, and authority
- Exceptional communication and interpersonal skills
- Ability to build relationships at all organizational levels
- Ability to work with internal and external stakeholders from entry-level employees to C-suite executives
- Self-motivated and able to work in a fast-paced, changing environment
- Organized, detailed, and strong time management skills
- Excellent written and verbal communication
- Strong analytical and problem-solving skills
- Bachelor's degree in a related field or equivalent work experience (desired qualification)
- 5-7 years of DOD/IC intelligence experience (desired qualification)
- Experience working with highly productive teams and presenting to high-level leadership (desired qualification)
- Ability to communicate complex concepts to a wide range of audiences (desired qualification)
- Ability to think on your feet and problem-solve in real time (desired qualification)
- Team player
- Flexibility in a fast-moving small-company environment
Benefits
Comp & perks- Competitive salary
- Bonus plan
- 401(k) matching
- Long-term incentives
- Comprehensive health, dental, vision, and life plans
- Remote and office-based work
- Paid Time Off
- Paid Parental Leave (Up to 16 Weeks Primary, 4 Weeks Secondary)
- Tuition Reimbursement
- Professional Development Stipend