Seerist

Technical Account Manager

• Act as the subject matter expert on Seerist platforms and showcase value to the client
• Be available onsite for client support Monday through Friday
• Develop a strong understanding of the client’s mission and provide support throughout the contract lifecycle
• Serve as the first point of contact, anticipating needs and providing training and analytical support
• Communicate updates and share relevant examples to ensure platform adoption
• Capture and provide client feedback to development and production teams
• Manage client portfolio success through platform use, API use, and ESRI feature services
• Achieve account retention and growth
• Perform proactive account management using CRM tools
• Support a current military client in Fayetteville, North Carolina

Account Executive

• Develop in-depth knowledge of Seerist’s platforms to demonstrate value and align offerings with customer needs
• Identify and execute expansion and cross-sell opportunities within existing customer accounts
• Build and maintain relationships with key stakeholders and act as a trusted advisor
• Work with Customer Success, Product, and Sales teams to develop strategies for revenue growth and customer satisfaction
• Maintain a pipeline of opportunities and follow up to close deals and meet or exceed sales targets
• Capture and relay customer feedback to development and production teams
• Use CRM tools to manage customer information, track progress, and execute growth initiatives

Technical Account Manager

Growth Account Executive – EMEA