Renewals Manager

Seismic

. Manage the end-to-end renewal process for an assigned customer portfolio .

Posted 10/26/2026full-timeHyderabad • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the renewal process for B2B SaaS customers, focusing on revenue retention, negotiation, and collaboration with cross-functional teams. Utilizes analytical skills to leverage customer insights and CRM data for effective decision-making and continuous improvement.

Highest-signal resume keywords

Renewals ManagementAccount ManagementCommercial NegotiationCRM Data AnalysisStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewal Process ManagementRevenue RetentionForecastingCRM HygieneAnalytical Skills

Soft Skills

Strong CommunicationOrganizational SkillsTime ManagementSelf-MotivatedAdaptability

Tools & Technologies

SalesforceCRM Platforms

Industry Keywords

B2B SaaSCustomer SuccessCommercial RisksExpansion OpportunitiesCross-Functional Collaboration

About the role

Key responsibilities & impact

Manage the end-to-end renewal process for an assigned customer portfolio
Proactively manage renewal plans and commercial risks to maximize retention and long-term value
Develop trusted relationships with customer stakeholders and understand their business priorities
Position the ongoing value of Seismic
Recognize expansion opportunities and partner with Sales and Customer Success to support customer growth
Manage renewal negotiations and coordinate with internal teams to resolve commercial blockers
Use customer insights, product usage, and commercial data to prioritize renewals and identify risks
Maintain accurate forecasts, CRM hygiene, and renewal reporting
Partner with Customer Success, Sales, Revenue Operations, Finance, and Legal
Contribute to scalable renewal processes, best practices, and continuous improvement initiatives

Requirements

What you’ll need

3–5 years of experience in Renewals, Account Management, Customer Success, or a related commercial role within a B2B SaaS environment
Experience managing a portfolio of SMB or Commercial customers with responsibility for revenue retention
Strong commercial and negotiation skills
Ability to identify expansion opportunities and collaborate with cross-functional teams
Analytical mindset and experience using customer insights, product usage, and CRM data
Experience maintaining accurate forecasts and CRM hygiene using Salesforce or a similar CRM platform
Strong organizational and time management skills
Excellent communication and stakeholder management skills
Self-motivated, adaptable, and committed to continuous improvement

Benefits

Comp & perks

Inclusive workplace and culture of belonging
Growth opportunities for employees