Junior Account Manager – Sales, Customer Support

SelectLine Software Gmbh

. Take full responsibility for the customer base, from the first order through ongoing account management .

Posted 9/23/2026full-timeMagdeburg • GermanyJunior💰 €45,000 - €55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the entire sales cycle, including order processing, contract management, and customer relationship development. Proficient in utilizing CRM/ERP systems and possesses strong communication and organizational skills.

Highest-signal resume keywords

B2B Sales ExperienceContract ManagementCRM/ERP Systems ProficiencyMicrosoft Outlook ProficiencyGerman Language C1 Level

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementOrder ProcessingContract AmendmentsCredit Notes ManagementBasic Excel SkillsPayroll/HR Software UnderstandingBusiness Software KnowledgeStatutory Reporting Understanding

Soft Skills

Strong Communication SkillsExcellent Organizational AbilitiesOwnership Mindset

Tools & Technologies

SelectLine ERPSalesforceMicrosoft DynamicsSAP

Certifications & Qualifications

Completed Commercial Training

Industry Keywords

Customer RetentionCustomer AcquisitionAOK EventsIHK EventsTrade Fairs

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Take full responsibility for the customer base, from the first order through ongoing account management
Serve as the primary point of contact for customers
Manage the entire sales cycle: quotations, orders, onboarding, account support, and cancellations/retention
Accurately process orders, credit notes, contract amendments, and cancellations in contract management
Proactively manage customer relationships and develop your own ideas for customer retention and acquisition
Prioritize orders, complaints, and appointments
Represent the company at events such as AOK and IHK events, as well as other industry trade fairs

Requirements

What you’ll need

Experience in inside or field sales (B2B), ideally in a software/SaaS environment
Understanding of the entire sales cycle and experience with contract management, including orders, credit notes, contract amendments, and cancellation processing
Experience with payroll/HR software or business software such as ERP, financial accounting, or inventory management systems is an advantage
Basic understanding of payroll topics such as social insurance, wage types, or statutory reporting requirements is a plus, but not required
Confident user of Microsoft Outlook
Experience with CRM/ERP systems; ideally SelectLine ERP or comparable systems such as Salesforce, Microsoft Dynamics, or SAP
Basic Excel skills for reporting and forecasting
Strong communication skills, excellent organizational abilities, and an ownership mindset
Willingness to travel to events such as AOK and IHK events, as well as other industry trade fairs
2 years of professional sales experience
Completed commercial training or equivalent business qualification
Class B driver's license
German at C1 level
English language skills are an advantage

Benefits

Comp & perks

Up to 30 days of annual leave, flexible working hours, and home-office options to support a healthy work-life balance
A permanent contract with a stable and growing company
Flat hierarchies and short decision-making processes at our Magdeburg location
Targeted professional development through our in-house academy, recognized with the IHK Education Award
Modern, ergonomically equipped workstations from day one
A well-coordinated team and regular team events, including a summer party, Christmas party, and barbecues