SelectLine Software Gmbh

Customer Support

• Take full responsibility for the customer base, from the first order through ongoing account management
• Serve as the primary point of contact for customers
• Manage the entire sales cycle: quotations, orders, onboarding, account support, and cancellations/retention
• Accurately process orders, credit notes, contract amendments, and cancellations in contract management
• Proactively manage customer relationships and develop your own ideas for customer retention and acquisition
• Prioritize orders, complaints, and appointments
• Represent the company at events such as AOK and IHK events, as well as other industry trade fairs

Junior Account Manager – Sales, Customer Support