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Escrow Analysis Specialist – I
Selene Finance LP. Maintain workflow volume for the Escrow Analysis department to meet internal and private investor Service Level Agreements (SLA) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and the ability to manage multiple deadlines while ensuring compliance with internal policies and external regulations. Proficient in performing escrow analyses and effectively communicating findings to support client inquiries and departmental needs.
Highest-signal resume keywords
Escrow AnalysisMicrosoft OfficeCustomer-Service OrientationAttention To DetailCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Escrow AnalysisData AnalysisMathematical ComputationPolicy DocumentationAudit Compliance
Soft Skills
Multi-TaskingTeam CollaborationJudgmentWritten CommunicationPresentation Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookBKFS MSPSagent
Industry Keywords
Service Level AgreementsRESPA RequirementsHazard InsuranceMIP/PMILoan-Level Issues
About the role
Key responsibilities & impact- Maintain workflow volume for the Escrow Analysis department to meet internal and private investor Service Level Agreements (SLA)
- Handle escalated loan-level issues and provide departmental research assistance for complex issues
- Support client inquiries and various departments
- Work with management to ensure internal and external audits are completed timely and accurately
- Perform individual escrow analyses requested by other departments
- Review mass analyses for anomalies and ensure accurate and timely analysis per RESPA requirements
- Complete tasks within SLAs
- Document, communicate, and implement policy and procedure changes with the Manager
- Identify areas for improvement and efficiency
- Carry out responsibilities in accordance with organizational policies and applicable laws and regulations
- Complete required training courses in a timely manner
Requirements
What you’ll need- High school diploma or general education degree (GED) required
- Excellent attention to detail
- Ability to multi-task and consistently meet multiple deadlines
- Strong verbal and written communication skills
- Ability to work in a team environment
- Strong customer-service orientation
- Ability to use good judgment
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and interpret bar graphs
- Ability to apply common sense to detailed written or oral instructions with minimal supervision
- Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook)
- BKFS MSP or Sagent experience and/or training in Escrow Analysis, Tax, Hazard Insurance, and MIP/PMI preferred
- Previous experience with MSP, Black Knight/LPS, and Sagent preferred
Benefits
Comp & perks- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan