Selene Finance LP

Advisor

• Manage a portfolio of Business Purpose Loans by providing consistent, high-quality servicing and support to internal and external stakeholders
• Serve in an advisory capacity to customers, providing guidance tailored to their unique business needs
• Handle inbound and outbound calls, email, and text communications to support clients, attorneys, and authorized third parties
• Perform administrative, transactional, and operational tasks including research, analysis, and documentation
• Generate reports and analyze data to support strategic initiatives and improve customer outcomes
• Ensure compliance with company policies, procedures, and investor requirements
• Leverage systems and tools to ensure accuracy, efficiency, and strong customer experience
• Meet and exceed production goals (KPIs)
• Collaborate cross-functionally to resolve escalations and improve servicing effectiveness

Specialty Loan Advisor – High-Performance Servicing Role

• Manage a portfolio of Business Purpose Loans by providing consistent, high-quality servicing and support to internal and external stakeholders
• Serve in an advisory capacity to customers, providing guidance tailored to their unique business needs
• Handle inbound and outbound calls, email, and text communications for clients, attorneys, and authorized third parties
• Perform moderately complex administrative, transactional, and operational tasks, including research, analysis, and documentation
• Generate reports and analyze data to support strategic initiatives and improve customer outcomes
• Ensure compliance with company policies, procedures, and investor requirements
• Leverage systems and tools to ensure accuracy, efficiency, and strong customer experience
• Meet and exceed production goals (KPIs)
• Collaborate cross-functionally to resolve escalations and improve servicing effectiveness

Manager

• Manage all assigned mortgage litigation cases
• Proactively monitor cases, identify risks, and escalate high-risk matters
• Work with outside counsel to develop and implement litigation strategies
• Prepare written case summaries and discuss matters with counsel and outside investors
• Update and maintain the Thompson Reuters Legal Tracker litigation database and report litigation status, strategy, critical events, and dates to management and investors
• Track hearings, depositions, motions, pleadings, and other litigation events
• Assess new litigation matters and determine risk, resolution, and settlement strategies
• Anticipate and plan for all phases of litigation
• Manage discovery, including drafting and responding to discovery requests, preparing deposition witnesses, and coordinating document production
• Manage outside counsel relationships, updates, work efficiency, budgets, and invoices
• Assist with subpoenas, law enforcement requests, regulatory requests, special projects, and litigation staff training
• Generate reports and provide litigation coverage when team members are out
• Respond to email inquiries within 24 hours
• Recommend procedural changes and improvements
• Research and analyze requests and determine appropriate actions

Specialty Loan Advisor – High-Performance Servicing Role

Specialty Loan Advisor – High-Performance Servicing Role

Senior Litigation Case Manager