Junior Customer Success Manager – AI & Digital Solutions

SELISE Group

. Work directly with customers to identify where AI can make their work easier, faster, or better .

Posted 9/29/2026full-timeZürich • SwitzerlandJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and structured thinking to identify AI use cases and develop solutions that enhance business processes. Proficient in connecting AI models with enterprise data and applications while effectively communicating with customers in both German and English.

Highest-signal resume keywords

Artificial IntelligenceBusiness AnalysisAutomationCustomer EngagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI ToolsSoftware ProjectsBusiness Process AnalysisAutomated WorkflowsAI Agent Design

Soft Skills

Analytical ThinkingInitiativeCuriosityStructured ThinkingPresentation Skills

Industry Keywords

DigitalizationEmerging TechnologiesBusiness AdministrationBusiness Information SystemsComputer Science

About the role

Key responsibilities & impact

Work directly with customers to identify where AI can make their work easier, faster, or better
Analyze business processes and identify suitable AI use cases together with customers
Design and build AI agents and automated workflows for real-world customer requirements
Conduct workshops and develop ideas from the initial problem statement through to a concrete solution
Connect AI models, enterprise data, and business applications
Work closely with AI specialists, business analysts, developers, and customer success teams
Support customers in implementing their AI solutions and ensure their everyday use and business value
Take on increasing responsibility for customers, projects, and AI initiatives as you gain experience
Contribute to real customer projects while receiving guidance from experienced mentors and digitalization experts

Requirements

What you’ll need

A university or college degree, for example in Business Administration, Business Information Systems, Computer Science, Engineering, or a related field
Strong interest in Artificial Intelligence, digitalization, and emerging technologies
Enjoyment of understanding business challenges and developing solutions from them
Analytical and structured thinking
Initiative and a willingness to take on responsibility quickly
Enjoyment of working directly with customers
Strong communication and presentation skills
Very good German and English language skills
Initial experience with AI tools, automation, software projects, or business analysis is a plus—but not required
Curiosity, the ability to learn quickly, and a willingness to engage deeply with digitalization

Benefits

Comp & perks

A unique opportunity to build solid practical experience in AI automation and digitalization early in your career
Structured training in AI, business analysis, customer success, and digital projects
Direct collaboration with companies and decision-makers
Real-world AI projects instead of theoretical exercises
Experienced mentors who support your professional development
A young, international, and dynamic team
A high degree of autonomy and rapid career development opportunities
Flexible working arrangements, including remote work and our office at The Circle at Zurich Airport
International collaboration with our teams at various locations