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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and customer service skills while effectively managing invoice-related processes. Proficient in using Excel and Microsoft Office to support operational efficiency and communication with stakeholders.
Highest-signal resume keywords
Administrative Processes ExperienceCustomer Service ExperienceExcel ProficiencyMicrosoft Office ProficiencyCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice MonitoringInvoice Correction AnalysisTicketing System UsageProcess OptimizationData Analysis
Soft Skills
Training SkillsInterpersonal CommunicationProblem-Solving
Tools & Technologies
Sem Parar Empresas PortalERP Systems
Industry Keywords
Fuel Station OperationsInvoice Collection Process
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Monitor outstanding invoice-related requests on a daily basis
- Work with fuel station operators to follow up on outstanding invoices and request corrections when necessary
- Analyze invoice correction requirements and open tickets to correct records
- Train fuel station operators, when necessary, on using the invoice collection tools in the Sem Parar Empresas Portal
- Support the coordination team and colleagues in optimizing internal processes by evaluating monitoring indicators
- Maintain frequent contact with the fuel station network by phone, email, or other channels
- Maintain contact with areas directly or indirectly involved in the invoice collection process
Requirements
What you’ll need- High school diploma required; currently pursuing a college degree is a plus
- Experience with administrative processes
- Experience with customer service processes
- Basic to intermediate knowledge of Excel and Microsoft Office
- Knowledge of ERP systems (Protheus) — not required
- Knowledge of AI — not required
Benefits
Comp & perks- Meal and food allowance, with the option to choose between a food allowance and a meal allowance
- SulAmérica medical insurance
- Dental insurance
- Wellhub, formerly Gympass
- Profit-sharing bonus, in accordance with the applicable policy
- Telemedicine with online consultations available 24 hours a day, 7 days a week
- Personal birthday day off
- Company anniversary day off
- Complimentary Sem Parar Essencial monthly subscription
- Life insurance
- Prenatal support program
- Extended paternity leave
- Up to 20% discounts at educational institutions for postgraduate programs or MBAs