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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling Product Operations frameworks, with a strong focus on AI-powered workflows and data-driven decision-making. Proficient in establishing operational processes and tools that enhance collaboration across Product, Engineering, Design, and Go-to-market teams.
Highest-signal resume keywords
Product Operations Framework DevelopmentAI-Powered Workflow DesignData Literacy and Dashboard CreationRegulatory Compliance in HealthcareStakeholder Communication and Presentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product OperationsAI AutomationData AnalysisOKR TrackingUser Feedback FrameworksProcess StandardizationOperational Systems DesignTechnical Program ManagementLaunch Process PlanningHealthTech Industry Knowledge
Soft Skills
Excellent CommunicationCollaborationProblem-SolvingLeadership
Tools & Technologies
Data Analytics ToolsDashboardsFeedback Management ToolsAutomation Software
Industry Keywords
HealthTechHealthcare ComplianceRegulatory StandardsUser Experience
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Build the operational backbone of the product organisation
- Own systems and cadences aligning Product, Engineering, Design, and Go-to-market
- Build AI-powered workflows and automations
- Establish operating cadences, processes, and tools for faster, better-informed decisions
- Ensure OKRs are tracked and measure impact and outcomes
- Build and maintain frameworks for capturing, organising, and centralising user feedback, including early access and beta releases
- Partner with Data Analytics to build product and customer health dashboards
- Synthesise feedback, usage data, and support trends into opportunities for roadmap prioritisation
- Own release operations while meeting compliance, security, and regulatory standards
- Identify bottlenecks and lead initiatives to simplify, standardise, or automate product development processes
- Build checklists, playbooks, and self-serve resources from ideation through post-launch
- Design, pilot, and roll out AI-powered workflows and automations
- Report to the Head of Product and work closely with R&D and Applied AI
Requirements
What you’ll need- Experience building, scaling, or meaningfully shaping a Product Operations framework
- Track record of designing and scaling operational systems, launch processes, planning cadences, or feedback frameworks in ambiguous, fast-changing environments
- 4–7 years of experience in product operations, technical program management, product management, or strategy/consulting
- Hands-on experience building, deploying, or extensively using AI agents, automations, or AI-powered workflows in a professional setting
- Strong data literacy; comfortable translating data into dashboards and decisions
- Excellent written and verbal communication skills, with experience presenting to senior and executive stakeholders
- Experience in the HealthTech or healthcare industry (nice-to-have, not mandatory)
- Familiarity with regulatory requirements in healthcare in the UK and/or France (nice-to-have, not mandatory)
- Proficiency in the French language (nice-to-have, not mandatory)
Benefits
Comp & perks- 36 days off: 25 holidays + bank holidays + 3 extra days (birthday and ‘feel good’ days)
- Private health insurance
- Mental health support and free therapy sessions through Oli
- Flexible work environment
- Work from anywhere in the UK or France, with some flexibility to work across Europe
- Latest MacBook
- Choice of equipment to set up a home office ergonomically
- Fantastic office space in Central London/Paris
- Barista coffee, tea, fruits, happy hours and activities
- Autonomy and ownership
