Officer

Seneca Gaming Corporation

. Execute security duties on an assigned shift .

Posted 9/28/2026full-timeSalamanca • New York • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in security operations, including Class III gaming security duties, guest service excellence, and compliance with regulatory standards. Capable of effectively managing emergencies and maintaining confidentiality in a fast-paced casino environment.

Highest-signal resume keywords

Class III Gaming Security DutiesGuest Service ExperienceCPR/First Aid CertificationSecurity Software ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Class III Gaming Security DutiesReport WritingObservation SkillsConflict ResolutionAsset TransfersTable FillsSlot/Jackpot EscortsCard and Dice VerificationCompliance AdherenceInternal and External Investigations

Soft Skills

Good Writing and Spelling SkillsAbility to Work Under PressureDiplomatic Problem SolvingInterpersonal SkillsCustomer Interaction

Tools & Technologies

Security SoftwareDispatch SoftwareWordExcel

Certifications & Qualifications

CPR CertificationFirst Aid Certification

Industry Keywords

Casino SecurityRegulatory StandardsGuest Service StandardsConfidentialityEmergency Response

About the role

Key responsibilities & impact

Execute security duties on an assigned shift
Protect the life and property of guests, team members and Seneca Gaming Corporation property
Maintain guest service standards
Ensure the safety of guests and team members on the premises
Perform Security Ambassador duties when assigned
Assist guests and team members and respond to medical emergencies and guest disputes
Observe and patrol casino property
Work designated posts and complete assigned post duties
Report violations, acts or situations detrimental to Seneca Gaming Corporation
Ensure the integrity of slot, sportsbook and table-game areas
Perform Class III gaming security duties, including asset transfers, table fills, slot/jackpot escorts, and card and dice verification and destruction
Adhere to compliance requirements and regulatory standards for Class III gaming operations
Assist with internal and external investigations
Maintain strict confidentiality of Security Department and other confidential information
Understand and comply with information security policies and procedures
Provide exceptional, professional guest service
Meet attendance guidelines and regulatory, departmental and company policies
Attend necessary meetings
Work hours determined by a 24-hour schedule

Requirements

What you’ll need

Must be 18 years of age or older upon employment
High School diploma or its equivalency required
Preference given to candidates with experience in Security, Law Enforcement, Military or Hospitality
Ability to use approved Security software, report writing software, Dispatch software, Word and Excel
Good observation skills
Good writing and spelling skills
Proven guest service experience
Ability to work in an intense and fast paced environment requiring a high degree of concentration
Excellent communication skills
Ability to write routine correspondence and speak effectively to the public, employees and customers
Ability to deal effectively and interact well with customers and employees
Ability to resolve problems/conflicts diplomatically and tactfully
Must successfully complete CPR/First Aid Training Course and other training required by the Director of Security
Must complete all required SGC Training programs within nine months of commencement of employment
Must be able to stand, walk and move through all areas of the casino
Must be able to work nights, weekends and holidays
Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment
Must be able to work in an environment where smoking is permitted

Benefits

Comp & perks

$1,000 sign-on bonus
Compensation is negotiable based on experience and education