Seneca Gaming Corporation

General

• Execute security duties on an assigned shift
• Protect the life and property of guests, team members and Seneca Gaming Corporation property
• Maintain guest service standards
• Ensure the safety of guests and team members on the premises
• Perform Security Ambassador duties when assigned
• Assist guests and team members and respond to medical emergencies and guest disputes
• Observe and patrol casino property
• Work designated posts and complete assigned post duties
• Report violations, acts or situations detrimental to Seneca Gaming Corporation
• Ensure the integrity of slot, sportsbook and table-game areas
• Perform Class III gaming security duties, including asset transfers, table fills, slot/jackpot escorts, and card and dice verification and destruction
• Adhere to compliance requirements and regulatory standards for Class III gaming operations
• Assist with internal and external investigations
• Maintain strict confidentiality of Security Department and other confidential information
• Understand and comply with information security policies and procedures
• Provide exceptional, professional guest service
• Meet attendance guidelines and regulatory, departmental and company policies
• Attend necessary meetings
• Work hours determined by a 24-hour schedule

Officer

Technician

• Install, inspect, test, dismantle, maintain, and repair heating, ventilating, air conditioning, refrigeration, and related equipment
• Diagnose mechanical and electrical failures in HVAC equipment
• Dismantle, inspect, repair, replace, adjust, reassemble, test, and calibrate faulty parts, piping, and control wiring
• Clean, paint, secure, and perform mechanical repairs on equipment
• Change filters and fabricate parts using machine and hand tools
• Interpret drawings, diagrams, specifications, wiring, and pneumatic schematics
• Plan work procedures, tools, materials, and troubleshooting approaches
• Answer trouble calls and perform emergency repairs
• Apply mechanical, electrical, and HVAC principles while minimizing operational interference
• Maintain HVAC equipment performance and maintenance records
• Use coil cleaning machines, tube punchers, chiller bundle jetters, torches, die injection equipment, voltmeters, and gas pressure gauges
• Perform preventative, corrective, and emergency maintenance on building equipment
• Troubleshoot control issues and load programs
• Work with Building Management Control Systems and use computers to order inventory and repair parts
• Follow information security policies and procedures
• Provide exceptional customer service and maintain a professional work environment
• Meet attendance, regulatory, departmental, and company policies
• Attend required meetings and complete required SGC training

HVAC Technician II

• Perform refrigeration, electrical, electronic, and mechanical maintenance independently on kitchen equipment
• Service, repair, replace, and maintain freezers, refrigerators, ice makers, milk coolers, dishwashers, water heaters, pumps, ovens, mixers, choppers, steam kettles, braisers, steamers, compressors, and related equipment
• Install and repair gas valves, electric fans, vents, thermocouples, pilot lights, door springs, electrical lines, conduits, wires, outlets, motors, switches, plugs, appliance cords, pipes, faucets, and disposals
• Locate and repair leaks, clear minor sink and disposal blockages, cut and thread pipe, and sweat copper pipes
• Repair and maintain heating and refrigeration units on food carts; fabricate and mount sneeze guards
• Assemble kitchen racks and carts and mount computer brackets for touch screens
• Maintain records of materials and time spent on maintenance and repair jobs
• Recommend repair or replacement of kitchen equipment
• Guide day-to-day operations of on-site Appliance Technicians, train staff, and plan and schedule work for technicians and subcontractors
• Maintain compliance with information security policies and procedures
• Provide exceptional customer service and communicate professionally with patrons, supervisors, managers, and staff
• Follow attendance, regulatory, departmental, and company policies
• Attend required meetings; work hours determined by a 24-hour schedule

Appliance Technician II

• Execute security duties on an assigned shift
• Protect the lives and property of guests, team members and Seneca Gaming Corporation property
• Provide guest service meeting Seneca Gaming Corporation expectations
• Ensure the safety of guests and team members on the premises
• Perform Security Ambassador duties when assigned
• Assist guests and team members and respond to medical emergencies and guest disputes
• Observe and patrol Seneca Gaming Corporation properties
• Work designated posts and complete assigned post duties
• Report violations, acts and situations detrimental to Seneca Gaming Corporation
• Maintain the integrity of slot, sportsbook and table-game areas
• Perform Class III gaming security duties, including asset transfers, table fills, slot/jackpot escorts, and card and dice verification and destruction
• Adhere to compliance requirements and regulatory standards for Class III gaming operations
• Assist with internal and external investigations
• Maintain strict confidentiality regarding Security Department functions and confidential information
• Maintain understanding of and comply with information security policies, procedures and Acceptable Use Policy
• Provide exceptional, professional and friendly guest service
• Meet attendance guidelines and comply with regulatory, departmental and company policies
• Attend necessary meetings
• Work a schedule determined by a 24-hour schedule

Security Engineer

• Create a welcoming experience upon guest arrival and provide exceptional guest service
• Perform assigned indoor or outdoor positions throughout the SGC property as directed by Security Management
• Report violations, acts, or situations detrimental to the Seneca Gaming Corporation
• Assist with internal or external investigations conducted by the Seneca Gaming Corporation, Seneca Gaming Authority, or authorized local authorities in a non-Gaming capacity
• Resolve or de-escalate conflicts in Non-Gaming areas
• Maintain confidentiality regarding Security Department functions and confidential information
• Understand and comply with information security policies, procedures, and the Acceptable Use Policy
• Maintain a professional work environment with supervisors, managers, and staff
• Meet attendance guidelines and comply with regulatory, departmental, and company policies
• Attend required meetings
• Work a schedule determined by a 24-hour operation