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Program Manager
Seneca Holdings. Lead a team of FOIA professionals supporting timely, accurate, and defensible processing of federal information requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in FOIA case management, project management, and compliance with federal laws and requirements. Proven ability to lead teams, manage budgets, and communicate effectively with stakeholders.
Highest-signal resume keywords
FOIA Act Technical KnowledgeProject ManagementQuality ManagementRisk ManagementStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FOIA Case HandlingProgram Management Plan DevelopmentBudget ManagementSchedule ManagementQuality AssuranceRisk MitigationData Transfer ManagementCompliance with HSPD-12/PIVFederal Privacy RegulationsRecords Management
Soft Skills
LeadershipCommunicationTeam CoordinationProblem SolvingTraining Development
Certifications & Qualifications
Master's Degree
Industry Keywords
Federal Information RequestsNondisclosure AgreementsOperational IssuesPerformance ManagementSecurity Awareness Training
About the role
Key responsibilities & impact- Lead a team of FOIA professionals supporting timely, accurate, and defensible processing of federal information requests
- Lead technical and business project-management functions for planning, implementation, tracking, reporting, and delivery of FOIA support services
- Develop, implement, maintain, and update the Program Management Plan
- Manage schedules, milestones, communication lines, budgets, costs, staffing/resources, risks, mitigation, and quality assurance
- Coordinate staffing, team responsibilities, onboarding, nondisclosure agreements, account registration, and systems access
- Prepare and oversee weekly and monthly progress reports covering case production, backlog, training, process improvements, findings, risks, schedule concerns, quality issues, and planned work
- Prepare and oversee monthly financial reporting for hours, costs, funding, projections, and task-level expenditures
- Lead routine project status and ad hoc meetings, including agendas, progress reviews, risk and financial discussions, action tracking, and minutes
- Communicate with Government representatives and program stakeholders regarding operational issues, schedule variances, staffing, risks, quality, and approvals
- Support systems-access continuity, annual summaries, lessons learned, transition planning, records/data transfer, and contract closeout
- Ensure compliance with federal privacy, information-security, records-management, accessibility, nondisclosure, HSPD-12/PIV, and training requirements
- Translate priorities into work plans, resolve processing barriers, develop staff capabilities, and drive backlog reduction and case closure goals
Requirements
What you’ll need- Advanced degree, at minimum a Master's degree, in a relevant field from an accredited university
- At least 8 years of experience in a leadership position directing project teams and integrating project management, quality management, performance, and risk/issue management
- Demonstrated expertise in reviewing and handling FOIA cases
- Relevant training and experience directly related to the FOIA support requirement
- Required FOIA Act technical knowledge and demonstrated experience with the FOIA process and related federal laws and requirements
- Experience managing staffing, schedules, budgets/costs, risks, quality, recurring deliverables, and stakeholder communications for complex professional-services work
- Ability to obtain and maintain the required Tier 1 background investigation
- Ability to comply with HSPD-12/PIV and CMS suitability procedures
- Ability to meet the residency requirement of having lived in the United States for at least three of the preceding five years before applying for a Federal ID Card, subject to applicable provisions
- Ability to complete required security awareness, privacy, records-management, Rules of Behavior, and role-based training
- Ability to comply with nondisclosure requirements
- Ability to perform work remotely and attend in-person meetings if needed
Benefits
Comp & perks- Competitive pay
- Medical, dental, vision, life, and disability insurance
- Voluntary critical illness, hospital, and accident benefits
- Health savings and flexible spending accounts
- Retirement 401K plan
- Paid leave programs
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
- Collaborative work environment
- Financial and non-financial benefits supporting Seneca Nation members