Account Manager, SMB

Sensor Tower

. Manage and grow a portfolio of SMB customers .

Posted 11/6/2026full-timeCulver City • California • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SMB customer portfolios, driving renewals, and identifying upsell opportunities within the SaaS industry. Strong ability to communicate complex data solutions and collaborate with cross-functional teams to enhance customer success.

Highest-signal resume keywords

SaaS Sales ExperienceCustomer Success ManagementClient Relationship ManagementData Presentation SkillsIndustry Trend Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer Retention StrategiesProduct Penetration IdentificationQuarterly Business ReviewsCompetitive Insights

Soft Skills

Self-Starter AttitudeAttention to DetailInitiativeAccountabilityCollaboration

Tools & Technologies

Digital Intelligence Platform

Industry Keywords

SaaS IndustryDigital EcosystemC-Level DiscussionsBusiness Impact InterpretationSubscription Contracts

About the role

Key responsibilities & impact

Manage and grow a portfolio of SMB customers
Build strong client relationships and understand customer business needs
Help customers maximize value from Sensor Tower’s digital intelligence platform
Drive renewals, upsell opportunities, and long-term retention
Conduct C-level customer discussions and strategize platform use cases
Create, manage, and implement Quarterly Business Reviews
Provide competitive insights and industry trends
Collaborate with global product, engineering, and technical teams to improve product offerings
Interpret industry trends into day-to-day business impact
Communicate product development cycles, feature requests, and releases between product teams and customers
Identify product penetration, renewal, and upsell opportunities

Requirements

What you’ll need

Experience in SaaS sales as an Account Executive or Account Manager
Strong understanding of the SaaS industry and digital ecosystem
Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
Ability to present complex data solutions clearly and concisely to technical and non-technical audiences
Self-starting attitude and entrepreneurial spirit highly encouraged
Attention to detail in following industry trends and interpreting their day-to-day business impact
Enjoy working in small, fast-paced teams and taking initiative and accountability
Experience managing client subscription contracts with a focus on Customer Success Management and customer retention

Benefits

Comp & perks

Uncapped commission on top of base
Hybrid work arrangement with 2–3 days per week in the Culver City office
Global team collaboration
Data retention for potential future opportunities for 2 years, subject to consent