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Business Technology Support Engineer
Sensor Tower. Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Corporate IT management, information security, and SOC II compliance, with strong capabilities in vendor management, SaaS application maintenance, and user training. Proficient in both Mac and Windows operating systems, with a focus on organizational coordination and technical support.
Highest-signal resume keywords
SOC II ComplianceSaaS Application MaintenanceVendor ManagementScripting Languages ProficiencyTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scripting LanguagesInstalling SoftwareConfiguring HardwareNetwork Equipment ManagementAsset Inventory Management
Soft Skills
Organizational AbilitiesAttention to DetailCommunication Skills
Tools & Technologies
GSuiteCloud AutomationMDMMac Operating SystemWindows Operating System
Industry Keywords
Corporate ITInformation SecurityVendor ReviewEmployee ProvisioningProject Coordination
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance
- Review new vendors and improve processes
- Purchase and coordinate delivery of IT equipment and maintain asset inventory
- Maintain SaaS applications and licensing
- Collaborate with technical leaders to ensure systems operate within security controls
- Review project plans and coordinate project activity
- Train users on IT systems and provide technical support
- Assist with employee provisioning and deprovisioning
Requirements
What you’ll need- Knowledge of Mac and Windows operating systems
- Proficiency in scripting languages
- Experience with GSuite, cloud automation, MDM, and other SaaS tools
- Proficiency installing and configuring software and hardware, including network equipment and printers
- Strong organizational and coordination abilities with close attention to detail
- Excellent communication skills
- Authorization to work for any employer in Portugal without requiring visa support now or in the future
- Resume required when applying
Benefits
Comp & perks- Global staff and modern SaaS company environment
- AI-assisted recruitment process with human final hiring decisions
- Potential future consideration through 2-year personal data retention with consent