Account Manager, Client Development – Renewals

SentinelOne

. Own a portfolio of existing accounts with renewal retention and expansion quotas .

Posted 10/26/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and renewals, with a strong focus on upsell and cross-sell strategies within the SaaS or cybersecurity sectors. Proven ability to manage multi-stakeholder negotiations and maintain accurate forecasting using Salesforce and CPQ tools.

Highest-signal resume keywords

Account ManagementUpsell/Cross-Sell ExperienceSalesforce ProficiencyForecasting DisciplineNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewals ManagementQuotingNegotiationChurn Risk IdentificationConsultative SellingPipeline ManagementCustomer Sentiment AnalysisDeal StructuringRevenue RetentionMulti-Year Growth Planning

Soft Skills

Strong CommunicationOrganizational SkillsCuriosity About Customer Use Cases

Tools & Technologies

SalesforceCPQ Tools

Industry Keywords

SaaSCybersecurityChannel/MSSPGTM Models

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own a portfolio of existing accounts with renewal retention and expansion quotas
Identify whitespace and lead consultative upsell/cross-sell conversations across the SentinelOne product portfolio
Build account plans with CSM and SE partners to map multi-year growth
Manage renewals end to end, including quoting, negotiation, and on-time close
Maintain predictable renewal timelines and forecasts
Identify churn and downgrade risks using deployment health, usage, support signals, and customer sentiment
Run save motions for at-risk accounts with CSM, Support, and leadership
Own accurate forecasts across renewal and expansion pipelines
Keep Salesforce and CPQ/quoting tools current
Structure and close deals using approved pricing and quote automation
Partner with CSMs, AEs, SEs, Channel/MSSP partners, Product, and the broader team
Share customer feedback about product performance, obstacles, and opportunities

Requirements

What you’ll need

3 to 5 years in renewals, account management, or a customer-facing sales role, with upsell/cross-sell closing experience, ideally in SaaS or cybersecurity
Track record of hitting or beating quota, including driving net revenue retention above 100 percent on your own book
Proven experience running consultative upsell/cross-sell motions and closing whitespace within an existing customer base
Experience managing multi-stakeholder conversations and negotiating with senior/economic buyers
Risk-aware approach to identifying churn or downgrade signals
Strong forecasting discipline and CRM hygiene
Hands-on experience with Salesforce and CPQ/quote tools
Strong communication and organization, curiosity about customer use cases and the product
Exposure to Channel/MSSP or 2-tier GTM models is a plus, not a requirement

Benefits

Comp & perks

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Flexible time off
Paid company holidays and paid sick time
Gender-neutral parental leave
Grandparent leave
Medical, dental, and vision coverage
401(k) retirement plan with company match
Life and disability insurance
Health and dependent care FSA
Voluntary benefits (hospital, accident, critical illness)
Employee Assistance Program (EAP)
ARAG pre-paid legal
Nationwide pet insurance
Cancer Care program
Global business travel medical insurance
Home office allowance
Mobile phone reimbursement
Wellness coach
Wellness/gym reimbursement
Fertility coverage
Adoption & surrogacy reimbursement