Account Manager, Client Development & Renewals

SentinelOne

. Own a portfolio of existing accounts and a dual quota for renewal retention and expansion bookings .

Posted 10/26/2026full-timeRemote • Illinois • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and renewals, with a strong focus on upsell and cross-sell strategies within the SaaS or cybersecurity sectors. Proven ability to manage multi-stakeholder negotiations and maintain accurate forecasting using Salesforce and CPQ tools.

Highest-signal resume keywords

Account ManagementUpsell/Cross-Sell ExperienceSalesforce ProficiencyForecasting DisciplineNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewals ManagementQuotingConsultative SellingChurn Risk IdentificationDeal Structuring

Soft Skills

Strong CommunicationOrganizational SkillsCuriosity

Tools & Technologies

SalesforceCPQ Tools

Industry Keywords

SaaSCybersecurityNet Revenue RetentionChannel/MSSPGTM Exposure

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own a portfolio of existing accounts and a dual quota for renewal retention and expansion bookings
Identify whitespace and run consultative upsell/cross-sell conversations across the SentinelOne product portfolio
Spot expansion triggers and build multi-year account plans with CSM and SE partners
Manage renewals end to end, including quoting, negotiation, forecasting, and on-time close
Identify churn and downgrade risk and run save motions on at-risk accounts
Maintain accurate renewal and expansion forecasts
Keep Salesforce and CPQ/quoting tools current
Structure and close deals using approved pricing and quote automation
Partner with CSMs, AEs, SEs, Channel/MSSP partners, Support, leadership, and Product
Bring customer feedback to Product and the broader team

Requirements

What you’ll need

3 to 5 years in renewals, account management, or a customer-facing sales role
Upsell/cross-sell closing experience, ideally in SaaS or cybersecurity
Track record of hitting or beating quota, including driving net revenue retention above 100 percent on an owned book
Proven experience running consultative upsell/cross-sell motions and closing whitespace within an existing customer base
Experience managing multi-stakeholder conversations and negotiating with senior/economic buyers
Risk-aware ability to identify early churn or downgrade signals
Strong forecasting discipline and CRM hygiene
Hands-on experience with Salesforce and CPQ/quote tools
Strong communication and organization
Curiosity about customer use-cases and the product
Channel/MSSP or 2-tier GTM exposure is a plus, not a requirement

Benefits

Comp & perks

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Flexible time off
Paid company holidays and paid sick time
Gender-neutral parental leave
Grandparent leave
Medical, dental, and vision coverage
401(k) retirement plan with company match
Life and disability insurance
Health and dependent care FSA
Voluntary benefits (hospital, accident, critical illness)
Employee Assistance Program (EAP)
ARAG pre-paid legal
Nationwide pet insurance
Cancer Care program
Global business travel medical insurance
Home office allowance
Mobile phone reimbursement
Wellness coach
Wellness/gym reimbursement
Fertility coverage
Adoption & surrogacy reimbursement