Account Manager, Client Development & Renewals

SentinelOne

. Own a portfolio of existing accounts and carry dual renewal-retention and expansion-bookings quotas .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and renewals, with a strong focus on upselling and cross-selling within the SaaS or cybersecurity sectors. Proven ability to manage multi-stakeholder negotiations and maintain accurate forecasting using Salesforce and CPQ tools.

Highest-signal resume keywords

Account ManagementUpsell/Cross-Sell ExperienceSalesforce ProficiencyNegotiation SkillsForecasting Discipline

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewals ManagementQuotingMulti-ThreadingCommercial NegotiationChurn Risk IdentificationDeal StructuringCustomer Sentiment AnalysisConsultative SellingPipeline ManagementQuota Achievement

Soft Skills

Strong CommunicationOrganizational SkillsCuriosity

Tools & Technologies

SalesforceCPQ Tools

Industry Keywords

SaaSCybersecurityChannel/MSSPGTM ModelsNet Revenue Retention

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own a portfolio of existing accounts and carry dual renewal-retention and expansion-bookings quotas
Identify whitespace and run consultative upsell and cross-sell conversations across the SentinelOne product portfolio
Spot expansion triggers and build repeatable multi-year account plans with CSM and SE partners
Manage renewals end to end, including quoting, multi-threading, negotiation, and on-time close
Maintain definitive renewal timelines and predictable forecasts
Handle commercial negotiations, including multi-year commitments
Identify churn and downgrade risks using deployment health, usage, support signals, and customer sentiment
Run save motions on at-risk accounts with CSM, Support, and leadership
Own accurate forecasts across renewal and expansion pipelines
Keep Salesforce and CPQ/quoting tools current and maintain accurate stages
Structure and close deals using approved pricing and quote automation
Partner with CSMs, AEs, SEs, and Channel/MSSP partners on account coverage, expansion, renewal continuity, and baseline growth
Bring customer feedback and opportunities to Product and the broader team

Requirements

What you’ll need

3 to 5 years in renewals, account management, or a customer-facing sales role, with upsell/cross-sell closing experience, ideally in SaaS or cybersecurity
Track record of hitting or beating quota, including driving net revenue retention above 100 percent on an own book
Proven experience running consultative upsell/cross-sell motions and identifying and closing whitespace within an existing customer base
Experience managing multi-stakeholder conversations and negotiating with senior/economic buyers
Risk-aware approach to identifying churn or downgrade signals
Strong forecasting discipline and CRM hygiene
Hands-on experience with Salesforce and CPQ/quote tools
Strong communication and organization
Curiosity about customer use-cases and the product
Exposure to Channel/MSSP or 2-tier GTM models is a plus, not a requirement

Benefits

Comp & perks

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Flexible time off
Paid company holidays and paid sick time
Gender-neutral parental leave
Grandparent leave
Medical, dental, and vision coverage
401(k) retirement plan with company match
Life and disability insurance
Health and dependent care FSA
Voluntary benefits (hospital, accident, critical illness)
Employee Assistance Program (EAP)
ARAG pre-paid legal
Nationwide pet insurance
Cancer Care program
Global business travel medical insurance
Home office allowance
Mobile phone reimbursement
Wellness coach
Wellness/gym reimbursement
Fertility coverage
Adoption & surrogacy reimbursement