Senior Technical Program Manager, Services Operations

SentinelOne

. Drive program execution across high-priority workstreams within Customer Outcomes .

Posted 10/2/2026full-timeRemote • United StatesSenior💰 $132,000 - $182,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical program management and cybersecurity, with a strong focus on managing partnerships, AI model deployment, and cross-functional collaboration. Proven ability to translate complex technical concepts into actionable project plans and deliverables while ensuring timely execution and stakeholder engagement.

Highest-signal resume keywords

Technical Program ManagementCybersecurity Domain KnowledgeVendor Relationship ManagementAI/ML Model DeploymentStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementPerformance TrackingContract GovernanceData-Sharing AgreementsKPI TrackingThreat Intelligence ProgramsThreat ReportingMITRE ATT&CK FrameworkAI Model Program ManagementOperational Improvement

Soft Skills

Exceptional CommunicationNegotiation SkillsProactive Problem-SolvingAccountabilityAbility to Manage Multiple Projects

Tools & Technologies

EDR SolutionsXDR SolutionsThreat Intelligence PlatformsVendor Management ToolsProject Management Software

Industry Keywords

CybersecurityThreat IntelligenceAI/MLService DeliveryOperational Rhythm

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Drive program execution across high-priority workstreams within Customer Outcomes
Own the operational rhythm for threat intelligence partnerships, AI model program management, and strategic projects
Manage SentinelOne's threat intelligence partnership portfolio and coordinate internal intelligence-sharing programs
Drive partnership lifecycle management from evaluation and onboarding through governance, renewals, and performance tracking
Coordinate AI model access arrangements, vendor programs, usage tracking, and model deployment alignment
Translate model capabilities and access terms into project plans with milestones and success criteria
Track program status, identify risks, and ensure timely delivery of AI-related initiatives
Lead high-visibility ThreatOps engagements, industry evaluations, threat reports, and special projects
Coordinate cross-functional resources and stakeholders and provide status updates to leadership
Build program cadences including status reviews, decision logs, dependency tracking, KPI tracking, and stakeholder communications
Identify operational friction and implement process, tooling, or organizational improvements

Requirements

What you’ll need

A blend of technical program management rigor and cybersecurity domain knowledge
7 or more years of experience in technical program management, project management, or service delivery within a technology or cybersecurity company
Experience managing external vendor and partner relationships, including contract governance, SLAs, data-sharing agreements, and performance tracking
Familiarity with AI/ML model deployment, vendor model access programs, or related technical program management in an AI-adjacent domain
Ability to translate complex technical concepts into actionable project deliverables and success criteria for technical and non-technical stakeholders
Exceptional communication, negotiation, and stakeholder management skills
Ability to manage multiple simultaneous projects
Proactive, accountable approach to problem-solving and ability to create structure in ambiguous environments
Bachelor's degree or equivalent experience
Experience with cybersecurity solutions (EDR, XDR, threat intelligence platforms) or security operations is highly desirable
Experience with threat intelligence programs, MITRE ATT&CK framework, or threat reporting is a significant plus

Benefits

Comp & perks

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Flexible time off
Paid company holidays and paid sick time
Gender-neutral parental leave
Grandparent leave
Medical, dental, and vision coverage
401(k) retirement plan with company match
Life and disability insurance
Health and dependent care FSA
Voluntary benefits (hospital, accident, critical illness)
Employee Assistance Program (EAP)
ARAG pre-paid legal
Nationwide pet insurance
Cancer Care program
Global business travel medical insurance
Home office allowance
Mobile phone reimbursement
Wellness coach
Wellness/gym reimbursement
Fertility coverage
Adoption & surrogacy reimbursement