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Sentra

Technical Account Manager

Sentra

. Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships.

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing enterprise client relationships and providing technical guidance on cloud solutions, with a strong focus on data security and compliance. Proficient in SQL and scripting languages, ensuring effective integration and adoption of multi-cloud environments.

Highest-signal resume keywords
Technical Account ManagementCloud Platforms (AWS, Azure, GCP)Data Security ConceptsSQL ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technical Account ManagementCloud Platforms (AWS)Cloud Platforms (Azure)Cloud Platforms (GCP)Data Security ConceptsCompliance Frameworks (GDPR)Compliance Frameworks (HIPAA)SQL ProficiencyScripting Languages (Python)
Soft Skills
Excellent Communication SkillsStrong Problem-Solving Abilities
Industry Keywords
Data SecurityCustomer AdvocacyMulti-Cloud EnvironmentsAccount ReviewsCustomer Satisfaction

Tech Stack

Tools & technologies
AWSAzureCloudCyber SecurityGoogle Cloud PlatformPythonSQL

About the role

Key responsibilities & impact
  • Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships.
  • Conduct regular account reviews and recommend optimizations to enhance Sentra’s solutions.
  • Provide guidance on Sentra’s products, facilitating smooth integration across multi-cloud environments.
  • Identify and address risks, inefficiencies, and areas for improvement in customer environments.
  • Collaborate with Technical Support to ensure customer satisfaction.
  • Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation.
  • Provide ongoing support to ensure successful adoption of Sentra’s platform.
  • Deliver training to help customers maximize Sentra’s capabilities.
  • Act as a customer advocate, collecting feedback to inform product development.

Requirements

What you’ll need
  • 5+ years in a technical, customer-facing role, such as Technical Account Management or Solutions Engineering.
  • Proficiency with cloud platforms (AWS, Azure, GCP) and a strong understanding of data security and classification challenges.
  • Solid knowledge of data security concepts and compliance frameworks (e.g., GDPR, HIPAA).
  • Proficiency in SQL and scripting languages (e.g., Python).
  • Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent experience.
  • Excellent communication skills, with the ability to convey complex technical concepts to varied audiences.
  • Strong problem-solving abilities and experience handling technical challenges effectively.
  • Central/West Coast desired.