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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, performance management, and HR compliance, with a strong focus on coaching leadership and supporting staffing processes. Proficient in managing HR systems and maintaining accurate employee records while fostering a positive workplace culture.
Highest-signal resume keywords
Human Resources ExperienceWorkplace InvestigationsEmployee Relations ManagementHRIS ExperiencePerformance Management Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsWorkplace InvestigationsPerformance ManagementRecruiting SupportOnboarding ProcessesHR ComplianceEmployee DocumentationOffboarding ProcessesEmployment Laws KnowledgePeople Metrics Monitoring
Soft Skills
Strong CommunicationRelationship-BuildingProblem-SolvingOrganizational SkillsCollaborative Approach
Tools & Technologies
RipplingBreezyHRISApplicant Tracking Systems
Industry Keywords
HospitalityMultifamilyProperty ManagementMulti-Location Environment
About the role
Key responsibilities & impact- Partner with Operations, General Managers, and department leaders on employee relations, staffing, performance, and HR matters
- Serve as the primary People Team contact for assigned communities and departments throughout the employee lifecycle
- Conduct workplace investigations involving complaints, misconduct, policy violations, and employee relations concerns
- Advise managers on company policies, employment laws, workplace accommodations, leaves of absence, and HR best practices
- Coach leadership on performance management, progressive counseling, performance reviews, corrective actions, and employee development
- Partner with Recruiting and hiring managers to support staffing needs, coordinate hiring activities, and generate offer letters
- Support onboarding and offboarding processes and completion of employment documentation
- Assist with employee separations, termination documentation, exit interviews, and coordination with Payroll and Benefits
- Identify employee relations trends, staffing challenges, and opportunities to improve retention and engagement
- Support employee engagement initiatives, Pulse Surveys, recognition programs, and community action plans
- Collaborate on training and development initiatives, including Sentral Studio, Elevate U, and leadership development programs
- Maintain accurate employee records in Rippling and other HR systems
- Partner with Payroll and Benefits on employee questions, compensation changes, and employment transactions
- Monitor turnover, employee relations activity, and People metrics to identify trends and recommend improvements
- Support HR compliance initiatives, policy updates, process improvements, and other People Team projects
Requirements
What you’ll need- 3–5+ years of Human Resources experience
- Experience in an HR Generalist or HR Business Partner role preferred
- Experience in hospitality, multifamily, property management, or a multi-location environment preferred
- Experience conducting workplace investigations, managing employee relations, and advising managers on performance issues
- Working knowledge of federal, state, and local employment laws and HR compliance practices
- Experience supporting recruiting, onboarding, employee documentation, and offboarding processes
- Strong communication, relationship-building, and problem-solving skills
- Ability to coach managers, navigate sensitive conversations, and provide practical HR guidance
- Strong organizational skills with the ability to manage competing priorities and support multiple locations
- Experience with HRIS and applicant tracking systems
- Rippling and Breezy experience preferred
- High level of professionalism, discretion, and integrity when handling confidential information
- Collaborative, service-minded approach with a passion for supporting people and creating a positive workplace culture
- Must be located on the East Coast
- Full-time availability
Benefits
Comp & perks- Multiple medical, dental, and vision health plan options beginning the first month after start date
- One fully company-paid health plan with no monthly premiums for the employee
- HSA and FSA options
- 401(k) with a 4% company match, eligible after three months of employment
- 11 paid holidays
- 8 types of paid time off, including personal days with no waiting period
- One floating holiday each year
- Enrichment Hours for volunteering or career development
- Travel discounts for team members, friends, and family at Sentral communities
- Discounted rates on pet insurance, attractions, rental cars, shows, events, and more
- Ongoing learning and development offerings
- Leadership coaching and mentorship programs
