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Community Association Manager
Sentry Management Inc.. Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management, vendor coordination, and client satisfaction while ensuring compliance with licensing requirements. Proficient in financial reporting and effective communication with boards and stakeholders.
Highest-signal resume keywords
Community Management ExperienceVendor ManagementStrong Written Communication SkillsMicrosoft Office ProficiencyCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial ReportingRisk ManagementContract ManagementInvoice CodingOnboarding Management
Soft Skills
OrganizedSelf-MotivatedVerbal Communication Skills
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Client SatisfactionBoard CoordinationMaintenance RequestsInsurance ManagementLegal Liaison
About the role
Key responsibilities & impact- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate employees such as janitorial, maintenance, administrative, and others
- Collect all invoices and code for payment, and follow-up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries to boards
- Manage the onboarding and exit of associations
- Coordinate with the Board of Directors, vendors and the Sentry Home Office
- Provide exemplary customer service while maintaining and achieving company goals
Requirements
What you’ll need- Previous Community Management Experience
- Maintain licensing in some states
- Professional, organized and self-motivated
- Strong written and verbal communication skills
- Valid license to operate a motor vehicle with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
Comp & perks- Training and Support provided
- Comprehensive benefits package
- Work-life balance